N/A - Digital Communications & Design Coordinator - MS - MDCPS

Position Summary

• Under the supervision of the Deputy Commissioner of External Affairs the Digital Communications & Design Coordinator uses creative design expertise and digital communications skills to support the agencys mission and strengthen its brand. This role is responsible for planning designing and producing marketing and informational materials across print and digital platforms applying a working knowledge of evolving accessibility guidelines and consistency with agency standards. The coordinator also implements and manages digital communications strategies across web email social media and other channels-creating compelling content engaging with constituents and measuring impact.
• This position requires a strong blend of graphic design multimedia production and digital communications skills as well as the ability to collaborate with internal teams external vendors and stakeholders to deliver effective innovative solutions.

Essential Duties and Responsibilities

• Graphic Design & Production
  • Concept design and produce print and digital collateral including infographics presentations whitepapers eBooks and marketing campaigns.
  • Develop motion graphics video content and interactive design elements for use on websites social media and other platforms.
  • Maintains an up-to-date knowledge of evolving digital accessibility guidelines including WCAG (Web Content Accessibility Guidelines) and integrates these principles into all design work while ensuring adherence to brand guidelines.
• Digital Communications
  • Manage and create engaging content for social media platforms; monitor trends and respond to constituents.
  • Design and maintain web content landing pages and digital assets (WordPress and other platforms).
  • Support email search and mobile campaigns that align with organizational objectives.
  • Track and analyze digital campaign performance preparing reports and recommending improvements.
• Collaboration & Project Management
  • Partner with staff editors writers IT and external vendors to manage projects from concept through delivery.
  • Assist in developing and executing strategic communications plans that integrate both digital and offline tactics.
  • Coordinate timelines resources and workflows to ensure high-quality on-time deliverables.
• Innovation & Continuous Learning
  • Stay current with design trends digital media tools accessibility guidelines and communication best practices.
  • Contribute fresh ideas and creative approaches that enhance audience engagement and organizational visibility.

Education and Experience

• Bachelors degree in Graphic Design Communications Marketing or related field required.
• 3 5 years of professional experience in graphic design digital media or communications.
• Experience with accessibility standards (WCAG) strongly preferred.

Physical Demands

• Frequently remains in a stationary position for extended periods.
• Constantly operates a computer and other office equipment (e.g. printers scanners cameras).
• Must be able to communicate exchange information and visually evaluate design and media materials.