Quality Assurance Manager
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Quality and Project Management Manager: Role Overview
As a Quality and Project Management Manager you will spearhead our quality-improvement initiatives and oversee successful project delivery. You will design implement and enhance QA processes and project-management methodologies to ensure client satisfaction and business growth. This dual-role position requires an individual who can balance strategic oversight with hands-on operational execution across multiple projects and teams.
Main Responsibilities for Quality & Project Management
- Develop implement and maintain comprehensive quality-assurance protocols to meet and exceed industry standards.
- Lead project teams from initiation through to delivery ensuring adherence to timelines budgets and high-quality standards.
- Monitor project progress evaluate potential risks and implement corrective measures to maintain project and quality objectives.
- Analyze data and produce actionable reports related to quality performance and project delivery.
- Foster a quality-centric culture through training coaching and clear communication of expectations.
- Collaborate and communicate with internal teams and clients to align on project requirements deliverables and quality benchmarks.
- Drive continuous improvement by identifying opportunities optimizing workflows and adopting best practices in quality assurance and project management.
- Ensure compliance with regulatory and customer requirements throughout the project lifecycle.
Key Skills and Qualifications Required
- Bachelors degree in Business Administration or a related discipline.
- 7 years combined experience in quality management and project management ideally within the localisation translation BPO or technology sectors.
- Project-management certification (PMP or equivalent) preferred; quality-related credentials (ISO Six Sigma etc.) are an advantage.
- Strong knowledge of QMS standards (e.g. ISO 9001) and modern project-management methodologies.
- Excellent leadership interpersonal and communication skills for effective team and stakeholder management.
- Proven ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
- Proficiency with project-management tools (Microsoft Project Planner Jira or similar).
- Fluent English required; additional languages are an asset.
Schedule & Work Environment
Working Hours: 3:00 PM 12:00 AM (Cairo time)
Working Days: Monday through Friday (weekends off)
Hybrid work model with flexibility for on-site collaboration when needed
Why Join Our Quality & Project Management Team
- Enjoy a collaborative innovative and values-driven work culture.
- Competitive salary and performance-based incentives.
- Opportunities for continuous learning professional development and career growth.
- Flexible working hours and a supportive hybrid work environment.
How to Apply
We are committed to diversity and inclusion and welcome applicants of all backgrounds to join our team. If you are ready to make a significant impact on both quality standards and project outcomes please submit your CV and a cover letter outlining your experience skills and motivation for this role.
Take Your Career to the Next Level
Step into a vital leadership role that shapes quality and efficiency for a truly global company. Apply today and take your career in Quality and Project Management to new heights with Future Group.
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