Quality Assurance Manager
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Job Description
Quality and Project Management Manager: Role Overview
As a Quality and Project Management Manager you will spearhead our quality-improvement initiatives and oversee successful project delivery. You will design implement and enhance QA processes and project-management methodologies to ensure client satisfaction and business growth. This dual-role position requires an individual who can balance strategic oversight with hands-on operational execution across multiple projects and teams.
Main Responsibilities for Quality & Project Management
- Develop implement and maintain comprehensive quality-assurance protocols to meet and exceed industry standards.
- Lead project teams from initiation through to delivery ensuring adherence to timelines budgets and high-quality standards.
- Monitor project progress evaluate potential risks and implement corrective measures to maintain project and quality objectives.
- Analyze data and produce actionable reports related to quality performance and project delivery.
- Foster a quality-centric culture through training coaching and clear communication of expectations.
- Collaborate and communicate with internal teams and clients to align on project requirements deliverables and quality benchmarks.
- Drive continuous improvement by identifying opportunities optimizing workflows and adopting best practices in quality assurance and project management.
- Ensure compliance with regulatory and customer requirements throughout the project lifecycle.
Key Skills and Qualifications Required
- Bachelors degree in Business Administration or a related discipline.
- 7 years combined experience in quality management and project management ideally within the localisation translation BPO or technology sectors.
- Project-management certification (PMP or equivalent) preferred; quality-related credentials (ISO Six Sigma etc.) are an advantage.
- Strong knowledge of QMS standards (e.g. ISO 9001) and modern project-management methodologies.
- Excellent leadership interpersonal and communication skills for effective team and stakeholder management.
- Proven ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
- Proficiency with project-management tools (Microsoft Project Planner Jira or similar).
- Fluent English required; additional languages are an asset.
Schedule & Work Environment
Working Hours: 3:00 PM 12:00 AM (Cairo time)
Working Days: Monday through Friday (weekends off)
Hybrid work model with flexibility for on-site collaboration when needed
Why Join Our Quality & Project Management Team
- Enjoy a collaborative innovative and values-driven work culture.
- Competitive salary and performance-based incentives.
- Opportunities for continuous learning professional development and career growth.
- Flexible working hours and a supportive hybrid work environment.
How to Apply
We are committed to diversity and inclusion and welcome applicants of all backgrounds to join our team. If you are ready to make a significant impact on both quality standards and project outcomes please submit your CV and a cover letter outlining your experience skills and motivation for this role.
Take Your Career to the Next Level
Step into a vital leadership role that shapes quality and efficiency for a truly global company. Apply today and take your career in Quality and Project Management to new heights with Future Group.
Employment Type
Full Time
