Customer Service & Operations Officer (Key Account Manager)
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Job Title: Customer Service & Operations Officer (Key Account Manager)
Location: Antelias Lebanon
Company: NN Rent a Car
Job Overview:
NN Rent a Car is looking for a Customer Service & Operations Officer who will also act as a Key Account Manager for corporate clients. The ideal candidate should be customerfocused organized and techsavvy with strong communication skills to handle daily operations and client relations efficiently.
Key Responsibilities:
- Serve as the primary contact for corporate clients ensuring high satisfaction and smooth service.
- Handle customer inquiries bookings and complaints in a professional and timely manner.
- Coordinate daily operations including vehicle dispatching returns and maintenance scheduling.
- Monitor and maintain corporate client accounts ensuring their rental needs are met.
- Generate reports and maintain records of transactions and customer interactions.
- Assist in developing and implementing customer service policies and procedures.
- Collaborate with internal teams to enhance the overall customer experience.
Requirements:
- Previous experience in customer service operations or key account management (preferably in car rental or related industries).
- Strong computer skills; familiarity with Zoho CRM or other business software is a plus.
- Excellent communication skills in English and Arabic.
- Ability to multitask and work under pressure in a fastpaced environment.
- Strong organizational and problemsolving skills.
- A proactive and customeroriented mindset.
Benefits:
- Competitive salary
- Career growth opportunities
- A dynamic and professional work environment
If you are interested please send your CV to or contact us at.
Requirements
Benefits
نوع التوظيف
دوام كامل
