Duties and Responsibilities
- Receiving and triaging inbound phone calls
- Receiving and completing scheduling calls via dialer or outbound queues
- Gathering demographics plan information patient history and other data and documenting in the pharmacy application as necessary
- Contacting physicians for missing or required information
- Processing document intake queue for pharmacy technician processing
- Preparing shipping materials for packing stations
- Performing other related duties as assigned by management
Requirements
Qualifications
- High school diploma general education degree (GED) or one to three months of related experience and/or training or an equivalent combination of education and experience
- Preferred computer skills:
- Microsoft Office (Word Excel PowerPoint Outlook Teams)
- Good communication skills (both written and verbal) preferred
High school diploma, general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) Good communication skills, both written & verbal, preferred.
Education
High School