Job Summary:
The Receptionist is the first point of contact for visitors and clients. This position is responsible for managing the front desk greeting visitors answering phone calls and performing administrative tasks.
Key Responsibilities:
- Greet and welcome visitors upon arrival.
- Answer screen and forward incoming phone calls.
- Provide information to callers and visitors.
- Handle inquiries and complaints in a professional manner.
- Maintain a clean and organized reception area.
- Schedule appointments and manage calendars.
- Perform clerical duties including filing data entry and email correspondence.
- Assist with administrative tasks as needed.
- Coordinate with other departments to ensure smooth operations.
- Ensure security protocols are followed for visitors.
Requirements
High school diploma or equivalent; additional certification is a plus.
Proven experience as a receptionist or in a related role.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and other office software.
Ability to handle multiple tasks and prioritize effectively.
Strong organizational skills and attention to detail.
Working Conditions:
- This position typically requires working in an office environment.
- May require occasional overtime or weekend work.