Executive Assistant Quality Manager
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
JOB SUMMARY
Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing composing and distributing correspondence to both employees and guests initial response and follow up to inquiries and collecting and tracking problem resolution information.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the administrative assistance clerical services or related professional area.
OR
2year degree from an accredited university in Secretarial Studies Business Administration Hotel and Restaurant Management or related major; no work experience required.
CORE WORK ACTIVITIES
Providing Documentation and Reporting Support
Assists managers in preparation of various reports and presentations.
Assists with the design and preparation of statistical reports as needed.
Attends transcribes and distributes minutes and participate in staff meetings executive committee meeting and department meetings as needed.
Makes new files maintains existing files.
Maintains giveaway/donation files and assists in making reservations.
Provides administrative support to manager/s and department.
Supporting Correspondence
Composes produces and signs correspondence on routine matters.
Produces and distributes correspondence as required.
Answers department phones.
Acts as a receptionist for manager and when necessary other department members providing assistance to callers as required.
Sorts and distributes mail.
Ensuring Exceptional Customer Service
Providing services that are above and beyond for customer satisfaction and retention.
Managing daytoday operations ensuring the quality standards and meets the expectations of the customers on a daily basis.
Attends meetings and communicates with executive and peers as an effort to improve quality of service.
Additional Responsibilities
Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
Signs for managers and release with specific permission.
Communicates the importance of safety procedures detailing procedure codes ensuring employee understanding of safety codes monitoring processes and procedures related to safety.
Analyzes information and evaluating results to choose the best solution and solve problems.
Attends meetings to plan organize prioritize coordinate and manage activities.
Works with other people to gather the information necessary to manage projects achieve goals and resolve problems.
Informs and/or updates the executives and peers on relevant information in a timely manner.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
نوع التوظيف
دوام كامل
