We are seeking a professional and customerfocused Business Center Agent to join our team in Jeddah Saudi Arabia. As a Business Center Agent you will be responsible for providing exceptional service to guests and clients while managing the daytoday operations of our business center.
- Greet and assist guests with a friendly and professional demeanor
- Manage and coordinate business center services including printing copying and scanning
- Handle customer inquiries and requests efficiently and effectively
- Operate and troubleshoot office equipment such as computers printers and copiers
- Process payments and maintain accurate financial records
- Coordinate meeting room bookings and set up audiovisual equipment as needed
- Maintain a clean and organized business center environment
- Provide administrative support to guests including word processing and data entry
- Stay updated on local business information and tourist attractions to assist guests
- Collaborate with other departments to ensure seamless guest experiences
Qualifications :
- High school diploma or equivalent; Bachelors degree in Business Administration or related field preferred
- 12 years of experience in a similar role or hospitality industry
- Excellent customer service skills with a friendly and professional attitude
- Strong computer proficiency particularly with MS Office suite
- Proven ability to multitask and manage time effectively in a fastpaced environment
- Outstanding verbal and written communication skills
- Basic accounting and cash handling experience
- Familiarity with business center operations and office equipment
- Ability to work flexible hours including weekends and holidays as needed
- Fluency in English; knowledge of Arabic or other languages is a plus
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime