Kundensupport Auf Deutsch Hybrid Model

• Work location: Lisbon Hybrid Model
• Full Relocation Package to Lisbon
• No Experience Needed: Training is provided

Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

About the project:

You will support Germanspeaking clients of the biggest social media platform in the world. Providing technical support designed in a B2B approach to adapt to companys clients needs to sustain and expand their businesses as social media content creators.

What you will be doing:

• Supporting clients by multiple communication channels (phone or email)
• Provide support to content creators both in Germanand English;
• Provide pre and postsales support for all selfservice products;
• Provide product and tool support to improve clients experience;
• Identify trends and solve problems facing multiple SMB clients.

Requirements:

• Fluency in German(must be C2)
• Communicative level of English language (B2)
• Ability to communicate clearly and effectively

What we offer:

• Base salary: 1498 euros gross
• Accommodation provided by the company in Lisbon (discounted)
• Initial contract with a duration of 12 months permanent after 2 years (or 1 renewal)
• Private Health insurance after contract signature (additionally to the standard insurance)

FOR INTERNATIONAL CANDIDATES:

• Airport pickup and administrative assistance with your registration in Portugal;
• Reimbursement of your initial flight expenses after 9 months of successful integration;
• Yearly complementary twoway flight ticket to any country within the EU;
• Discounted accommodation in one of our companys shared apartments in Lisbon;

Apply today by submitting your CV including your full name contact information and email address.

Remote Work :

No