Sales Representative Portugal

Barkyns Vision

Barkyn delivers health and happiness to pet families around the world.

We are an ambitious forward thinking startup on a big mission! Were not only changing the pet market were also reshaping the way the ecommerce experience should feel human personalized seamless & beautiful. We were considered one of Europes Top 100 Startups by Wired Top Startup by LinkedIn and a success case by Web Summit and the British magazine Monocle.

The role

Were creating a beloved brand in Europe and this is where your story begins!

As a Sales Representative at Barkyn you will play a key role in helping our customers make the right nutritional choices for their pets. Youll be working with a mix of inbound and outbound leads engaging in conversations that make tails wag and customers smile.

Specifically we expect you to:

• Engage with customers who have opted for guidance through the WhatsApp channel offering them personalized and professional assistance throughout their buying journey.
• Become an expert on Barkyns product offerings to make specific recommendations based on individual pet needs.
• Reach out to lapsed customers to understand why they have discontinued their Barkyn subscription and utilize this insight to offer personalized solutions and incentives to win them back.
• Proactively contact customers who had difficulty completing their purchase online assist them through the checkout process and close the sale.
• Meet or exceed monthly and quarterly sales targets

Mandatory Requirements:

• Comfortable using sales software and communication tools like WhatsApp
• Exceptional verbal and written communication skills
• Ability to handle highstress situations and rejection positively
• Ability to work in a fastpaced collaborative environment

Brownie Points:

• Prior experience in sales or customer service
• Dog owner.