Patient Admin Specialist I

• Shift: 40 hours per week Monday Friday
  
• Work Location: Onsite Palo Alto CA
  

• Greets and welcomes patients and assists them with initial questions regarding appointments payments schedules etc.
  
• Answers multiline phone screens and routes calls and takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before the patient sees provider.
  
• Communicate with providers regarding scheduling preferences and ability to respond to urgent patient needs.
  
• Provide doctorpatient support using reference documents and tools.
  
• Carry out various administrative tasks including maintaining information and paging directory databases and processing internal forms.
  
• Answers nonclinical patient messages escalating where appropriate. Managing and distributing faxes mail and filing of clinicspecific documentation
  
  

Requirements

• High School Diploma/GED
  

• 1 year directly related work experience.
  
• Surgery Scheduling Experience
  

Benefits

• Health/Dental/Vision Insurance
  
• Sick Time Off