Quality Assurance Specialist

MiCo2 Group LLC is currently seeking 10 agents for Quality Assurance Specialists.

Requirements

* Call all companies provided via assigned lists

* Evaluate the level of customer service provided by answering representative

* Document detailed information of overall experience

* Complete review submission form before the required deadline

* Ensure that form is free of errors and misinformation

* Moderate level of computer knowledge

* Ability to work with minimal supervision

* Must be selfdirected and selfmotivated

* Strong listening skills

* Accuracy

* Efficiency

* Excellent written and verbal communication skills

Technical Requirements

Mobile Device capable of downloading applications

CPU (Intel or AMD) 2GHz processor (or equivalent)

Resolution of 1280 x 720 (720p) or greater

Internet Explorer 9.0 or higher

Benefits