Sales Admin Associate Specialist

Sales Admin Associate Specialist

Melville NY

Must be a US Citizen or Green Card holder.

This position offers a hybrid work schedule requiring you to be in the office Monday and Wednesday with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

This is a 35 Hour work week role (7 Hours in a day)

Job Description

Possesses specialized knowledge or skills in a particular functional area. An entrylevel professional learning the functions of the job role. Receives general instruction from manager on expected work outcomes. Uses professional education to identify analyze and resolve issues and interpret company policy. Typically reports to a manager but may report to a senior professional individual contributor when business needs dictate.

MINIMUM REQUIREMENTS:

Bachelors degree in a relevant field or equivalent experience required plus 2 years of related experience.

KEY RESPONSIBILITIES:

Handles all customer related requests including the most complex; professionally efficiently and accurately. Effectively works with other departments to ensure customer satisfaction and to resolve order issues and accommodate unique requirements. Processes all orders to completion. Retrieves reviews and allocates inventory to large complex equipment and supply orders. Resolve inquiries regarding price/item codes. Works with Credit Department on all order releases. May assist in Contract Administration by working with Legal Department. Works with Logistics Department to ensure shipments are shipped out in a timely manner to achieve sales targets.

OTHER EXPECTATIONS (including field of education OT):

• Must have good analytical ability and resourcefulness in identifying problems and their causes.
• Must have excellent time management skills and be detail oriented.
• Flexible and adaptable to change with the ability to work under pressure to meet deadlines in a fastpaced office environment.
• Must be BiLingual in Spanish.
• Proficient in Excel (Pivot Tables Formulas VLookups).
• Good oral and written communication skills are mandatory as is the ability to deal effectively with people at all levels both within and outside Canon.

Required Knowledge Skills and Abilities: (Hiring Companies ATS Questions):

1. Do you have Fluency in speaking Spanish is crucial for effective communication with Spanishspeaking customers and colleagues.

2. Do you have the Ability to handle complex customer requests professionally efficiently and accurately

3. Do you have Experience in processing orders to completion and allocating inventory for large complex equipment and supply orders.

4. Do you have Familiarity with inventory systems and procedures

5. Proficiency in Excel including the use of Pivot Tables Formulas and VLookups Do you have for data analysis and reporting.

6. Do you have Experience working with various departments (e.g. Credit Legal Logistics) to ensure seamless operations and customer satisfaction.

7. Must be a US Citizen or Green Card holder.

Remote Work :

No