وظيفة في Ticket Booth في القاهرة

Responsibilities: Functional and technical troubleshooting expertise Ticket routing to fix agent entities Proactively monitor of applications performances Handle, diagnose and route in real-time incoming trouble tickets Produce monthly applications availability reports (Key Perfo المزيد...

As a driven and ambitious System and Infrastructure Engineer, you will be joining a dynamic team of likeminded professionals and will deliver your expert knowledge and support to our Paymentology Infrastructure. The infrastructure of Paymentology is a globally diverse mix of Data Cent المزيد...

Actively monitoring, configuring, and managing the mentioned above Mange Engine products to ensure its proper functionalityMaintaining ticket queue for incidents or enhancement requests relating to the mentioned above Mange Engine productsManage release notes from ManageEngine regardi المزيد...

Responsibilities: Serve as the first contact with customers who need technical assistance via ticket, phone, email, or chat Prepare laptops and desktops as per company standards Perform troubleshooting using different diagnostic techniques locally and remotely Troubleshoot, diagn المزيد...

Responsibilities: Handle holidays packages for groups and individuals. Handle tailor made requests. Preparing quotations and itineraries. Handle contracting with hotels. Following up & updating hotel rates on online systems. Handle arrangements for Ticket, transportation, a المزيد...

Responsibilities: Functional and technical troubleshooting expertise Ticket routing to fix agent entities Proactively monitor of applications performances Handle, diagnose and route in real-time incoming trouble tickets Produce monthly applications availability reports (Key Perfo المزيد...

Responsibilities: Provide level 1 support for WAN/ LAN/Wireless LAN. Day-to-day network performance monitoring. Trouble ticket generation and response; carrier interface and escalations. Network troubleshooting and fault analysis; hardware troubleshooting and repair both remotely المزيد...

Responsibilities: Contribution to Test Plans: Analyze, review and assess user requirements, specifications and testability models; Active participation on test case scenarios review among QA team elements Create Test Case specifications based on ticket descriptions, acceptance cri المزيد...

Responsibilities: Monitor and review all store activities against pre-determined targets that are set as per the AOP including productivity increase & improving efficiency Checking the display and merchandising of stock (e.g. correctness of price ticket) Ensure that the prices المزيد...

Responsibilities: Receive the ticket from the employee to investigate the cause of the problem and troubleshoot those technical problems. Help fix any network problems Receive the new device and start working on the setup process by installing operating systems on the new devi المزيد...

Responsibilities: Sells and coordinates accommodations, transportation, tours and activities. Dealing with customer queries and complaints by providing exceptional customer care, first call resolution and the highest quality of customer service. Problem Solving with a process imp المزيد...

Responsibilities: Compute sales prices, total purchases and receive and process cash payments efficiently and courteously Perform physical and electronic inventory of shop products on a regular basis as per company's guidelines in order to ensure accurate stock keeping. Up-se المزيد...

Responsibilities: Acts as the initial point of contact for phone calls, ticketing and emails from internal staff and client regarding IT issues and request Receiving, logging and managing calls from internal staff via telephone, ticket and email First line support - troubleshootin المزيد...

Job Description Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Performs daily manual checks on MCI volume being processed through المزيد...

Job Description Receive end-user calls Log the end-user calls through the customer’s internal ticketing system Acting as the single point of communication for users & the IT department for all IT-related requests. Answer emergency and non-emergency calls from 09:00am t المزيد...

Job Description Receive end-user calls Log the end-user calls through the customer’s internal ticketing system Acting as the single point of communication for users & the IT department for all IT-related requests. Answer emergency and non-emergency calls from 09:00am t المزيد...

Job Responsibilities Complete tasks related to onboarding new clients onto Trufla products Track issues on JIRA from creation to resolution, within targeted time limits Properly document and escalate issues that cannot be directly resolved by the Client Success team to the approp المزيد...

Responsible for providing the first level of resolution in troubleshooting network, hardware, and software issues.Responsible for providing on-time problem resolution.Ability to work with different levels of knowledge and diagnose different problems.Ability to identify the different p المزيد...

Responsible for providing the first level of resolution in troubleshooting network, hardware, and software issues.Responsible for providing on-time problem resolution.Ability to work with different levels of knowledge and diagnose different problems.Ability to identify the different p المزيد...

Project/Service Transition Coordinator Excis is a global IT services company, headquartered in the United Kingdom. We are now looking to recruit a fulltime Project Coordinator to join our Cairo office team to support our Transition Managers who look after one of our large global cl المزيد...