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Customer SupportDeliver support services in accordance with established Service Level Agreements (SLAs) and Performance Level Agreements (PLAs).Troubleshoot and resolve issues related to software functionality user access and system configuration.Escalate complex incidents to development or technica...

Are you looking for a strong start in the tech world and a chance to work within one of the fastest-growing cloud communication companies This is your opportunity!Were currently hiring Technical Support Interns to join our team in the following tracks:VoIP Engineer InternOmni Channel Engineer Intern...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. The...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of cli...

We are seeking a skilled and service-oriented Technical Support & Software Integration Specialist to provide high-quality customer support and deliver seamless software integrations across client this role you will work closely with customers internal development teams and third-party vendors to en...

We are seeking a highly motivated and customer-focused Technical Support Engineer II to join our dynamic this role you will be a frontline expert providing exceptional technical assistance to our global customers diagnosing complex issues and ensuring their success with our RSA Identity and Access...

Develop and implement strategies for cloud operations ensuring alignment with organizational goals and industry best practices. Lead mentor and manage a team of cloud engineers and support staff fostering a highperformance culture. Oversee the day-to-day operations of cloud infrastructure and ser...

DEADLINE FOR APPLICATIONS30 November 2025-23:59-GMT02:00 Eastern European Standard Time (Cairo)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour nation...

Job OverviewUnder close guidance or supervision Acquires data from suppliers and formats it into a form that can be input into IQVIA systems.Essential Functions Receives identifies and logs all inbound data from suppliers. Replenishes blank media to data suppliers as required. Executes the movement...

Job Description:The L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. You will work closely with the L1 support team providing guidance troubleshooting complex problems and escalating issues to L3 support if necessary.Res...

What youll be doing:Acting as the first point of contact for our customers & partners;Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive custo...

Duration of Assignment: From contract signature until 31 December 2026 with possible extensionInitial Date: 10th 20th February 2026 (Provisional date)Contract Type: Full-Time Contract2. Duties and ResponsibilitiesThe selected candidate will contribute to the proper implementation of the communicati...

Job Description SummaryDevelop deep account and stakeholder understanding across pharmaceutical healthcare and institutional clients including business objectives engagement needs and patient or HCP impact goals. Drive business development for healthcare events contracted sales and patient support p...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryWe are looking for a Data Engineer (Support) with strong expertise in the Microsoft Azure Cloud ecosystem to ensure the smooth operation reliability and scalability of o...

Doka Egypt is looking for is looking for a highly motivated Sales Support Assistant reviewing and analyzing sales contracts NDAs and other legal documents to ensure compliance with company policies and legal standards.The employment will be based in our Cairo Office. If you are passionate about your...

As a global leader in the elevator and escalator industry it is our mission to improve the flow of urban life. We believe in improving performance through inspiring engaging and developing our people. Personal growth is strongly supported and there are significant opportunities for career developmen...

Customer Support Manager Opportunity Lead Inspire and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction....

We are hiring Customer Service Agents with GDS experience for IGT Solutions in Maadi. You will be supporting international travel clients through phone and/or email channels managing reservations and resolving travel-related issues in a professional and timely manner.Job RoleAct as the front-line re...

Connectalents the leading Recruitment & HRO company in MENA is currently hiring a Customer Support & After-Sales Specialist for a fast-growing skincare brand focused on clean effective and science-backed beauty products in Sheikh Zayed Giza Egypt.Job Scope: The Customer Support & After-Sales Special...

We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin which is utilized by multiple banking clients. This role is pivotal in ens...