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Customer Service Operations (CS OPS) - Function Overview:The CS Operations function is responsible for handling all customer contacts across WhatsApp Live Chat Email Phone and Social Media. It ensures customers receive fast accurate and empathetic support across all touchpoints. The function also m...

Job TitleBilling AdministratorJob DescriptionBilling Administrator is responsible for coordinating the complete process of verifying and processing customer case and work order closures ensuring accuracy and adherence to service level agreements (SLAs) for efficient revenue recognition. The role add...

Job TitleBilling AdministratorJob DescriptionBilling Administrator is responsible for coordinating the complete process of verifying and processing customer case and work order closures ensuring accuracy and adherence to service level agreements (SLAs) for efficient revenue recognition. The role add...

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional...

DEADLINE FOR APPLICATIONS23 November 2025-23:59-GMT02:00 Eastern European Standard Time (Cairo)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour nation...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong international pres...

Title: Communication Officer Location: Cairo EgyptDuration of the assignment: 1 year with possibility of extensionInitial date: As soon as possibleContract type: Full time contractProject background: The project DEMO aims to promote decent employment and legal mobilityopportunities between Egypt and...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelIntern/TraineeJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations stream...

Operational SupportCoordinate daily F&B operations across restaurants bars room service and banquet functions.Assist in scheduling staff and monitoring staffing levels.Ensure all event orders (BEOs) are properly distributed and communicated to relevant departments.Monitor service standards and ensur...

Job Description:The L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. You will work closely with the L1 support team providing guidance troubleshooting complex problems and escalating issues to L3 support if necessary.Res...

DescriptionSCOPE:Location: City Stars Office CairoGeographic area of responsibility: Middle East and AfricaReports to: MEA Pre-Sales DirectorLanguages: Fluent spoken and written English and Arabic language capability requiredCustomer facingHas no direct reports but often leads and/or guides the acti...

Job Description SummaryYou will manage all resources and logistics required to perform services and maintenance activities on customers site/property. These activities contribute to maintaining existing IB includes all types of maintenance service (preventive and remedial) manage maintenance facilit...

Our client a trusted outsourcing solutions company is expanding its customer service operations and looking to onboard a Spanish-speaking Customer Service Specialist in Alexandria. If youre passionate about helping people solving problems and creating a positive customer experience this is your chan...

Logistics Operations and Customer ServiceLocation: AlexandriaAttractive package and benefitsMain job responsibilities:Handling import and export forwarding shipments operations & customer service tasks.Ensure all bookings matches rates in quotations or service contract with carriers as per Ocean fre...

We are hiring Field Sales Engineer!!Alfa Laval Middle East and South-East Africa has a strong ambition to become world-class in terms of service quality and delivering superior customer experience. We offer a challenging exciting and rewarding position in a highly dynamic and interesting organizatio...

Responsibilities authorities and accountabilitiesAll contract performance related activities typically tied to a customer site. Perform in the role as the interface between the customer and the project team managing the transfer of information and requests.Assure timely resolution of issues and kee...

Bevatel is looking for an experienced Operations Manager to lead and optimize operations across our core product teams including Account Management Voice and Business Chat. Responsibilities:Oversee daily operations across multiple departments and ensure smooth service delivery.Monitor performance SL...

* Supervise and monitor customer receipt and delivery operations for maintenance services.* Oversee the daily performance of maintenance technicians and service personnel.* Review and approve discounts related to warranty or repair return cases after verifying job order documents.* Manage spare part...

About the Company:In Alfa Laval we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining recycling and purifying process that allow our customers to be better themselves. You will find our wor...

DescriptionJOB SUMMARYEntry level management position that is responsible for the daily operations in Room Service. Position directs trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and empl...