وظائف اتفاقية مستوى الخدمة في مصر

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

Purpose:  The Senior Manager will be part of the Visa Consulting and Analytics organization in GCC and NALP which delivers advisory and implementation projects to our clients across MENA (GCC and NALP). We are looking for motivated individuals to join our growing practice to lead the work on consult...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

The RME supervisor will have a significant impact on customer experience. He/She will have the ability to lead and manage external contractors be on call for emergencies to handle multiple projects and daily activities and meet tough time lines. The RME supervisor will develop plans on how to accomp...

DescriptionJoin J.P. Morgan Wholesale Payments a global leader in cash management liquidity commercial card FX escrow solutions and merchant services. to develop your career by delivering best-in-class service and building deep relationships to achieve 100% client satisfaction.As a Client Service Ac...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.Required Skills:Bachelors de...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to...

As a Helpdesk Technician you will be the first line of IT support assisting users with troubleshooting software hardware and network-related issues in a fast-paced call center environment. You will handle inbound technical queries resolve issues efficiently escalate where necessary and maintain ser...

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies...

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies...

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies...

Responsibilities:Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.Collaborate with cross-functional teams within Visa to deliver subject matter expertise consultation and operational best practi...

ResponsibilitiesMaintain effective prompt and accurate communication with all factories via phone chat and email.Support factories with on-call and online technical and non-technical trainingIdentify and handle issues complaints and requests from factories Run periodical customer feedback surveysVal...

Company Overview:DentistFind is a leading marketing technology firm dedicated to empowering dental practices through datadriven digital marketing strategies and innovative technology solutions. Our mission is to help dental practices grow by increasing patient acquisition and retention with our prop...

Sr. IT VIP Support providing IT support to CEO Top Management and Board Room preparation with the following responsibilities and qualifications.An excellent Sr. IT VIP Support must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its sol...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...