وظائف اتفاقية مستوى الخدمة في مصر

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide...

Support clients through phone calls emails and chat to help them access company resources.Build positive relationships with clients to develop and maintain customer satisfaction.Provide virtual online learning support and orientation on our services and tools.Maintain customer feedback records for d...

Were looking for a Contracts Excellence Manager to shape and elevate our global contract management approach driving improved financial performance smarter commercial decisions and best-in-class service offerings.This is a high impact strategic role where youll partner across regions and functions t...

The purpose of this roles is to support the Client Director in delivery on the account managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.Job Description:Key re...

Ready to shape the future of work At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

The Consultant - Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients business.The Consultant is a trusted client advocate and work...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

Purpose:  The Senior Manager will be part of the Visa Consulting and Analytics organization in GCC and NALP which delivers advisory and implementation projects to our clients across MENA (GCC and NALP). We are looking for motivated individuals to join our growing practice to lead the work on consult...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

Job Description Summary-To support the development of P&O processes principles and guidelines for a small client group as well as coordinate data analysis and evaluation in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.Job DescriptionMajor...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

The RME supervisor will have a significant impact on customer experience. He/She will have the ability to lead and manage external contractors be on call for emergencies to handle multiple projects and daily activities and meet tough time lines. The RME supervisor will develop plans on how to accomp...

DescriptionJoin J.P. Morgan Wholesale Payments a global leader in cash management liquidity commercial card FX escrow solutions and merchant services. to develop your career by delivering best-in-class service and building deep relationships to achieve 100% client satisfaction.As a Client Service Ac...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.Required Skills:Bachelors de...

Cairo EgyptJob Family Group:Commercial and RetailWorker Type:RegularPosting Start Date:April 16 2026Business Unit:Downstream and RenewablesExperience Level: Experienced ProfessionalsJob Description: Customer Success SpecialistJob DescriptionJob Purpose: This job sits within the Customer Operation Jo...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

Responsibilities:Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.Collaborate with cross-functional teams within Visa to deliver subject matter expertise consultation and operational best practi...