وظائف قائد مركز الاتصال لضمان الجودة في مصر

QuickfirmX is hiring for a German Monolingual Customer Service Account on behalf of a leading European company in the renewable energy sector newly expanding into the Egyptian market. The position is based in 5th Settlement New Cairo.This is a unique opportunity to be part of a global company workin...

Jadeer is hiring a Call Center Agent on behalf of one of our clients based in Heliopolis Cairo Egypt.Our client is an international Business Process Outsourcing (BPO) company established in 2017 with operations in the United States Egypt and Kosovo. The company specializes in customer service sales...

We are seeking a dedicated and empathetic Customer Care Specialist to join our team at Braes Egypt. In this role you will be the frontline representative of our company responsible for delivering exceptional service and support to our valued customers. The ideal candidate will possess excellent comm...

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty. Our team of...

We are looking for a Medical Call Center Specialist to communicate with doctors and healthcare professionals provide information about our medical education programs and courses follow up with interested doctors and support course registration and enrollment.Work Location: Dokki / Nasr CityWorking D...

Our Client is a leading semi-governmental financial services provider delivering reliable and customer-focused financial solutions. They are hiring Call Center Agents to join a customer service team responsible for handling client inquiries in a professional and courteous manner. The role requires s...

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.Your day-to-day...

QuickfirmX is hiring Outbound Sales Agents on behalf of Naos Solutions Outbound Telesales role in Maadi. You ll handle outbound customer calls and drive sales while ensuring a professional and high-quality interaction with clients.Job RoleAs an Outbound Sales Agent at Naos Solutions you will:Make ou...

SUTHERLAND IS HIRING! Were currently hiring Dutch Portuguese and French speakers B2 level or above Previous experience is a plus Great career opportunities Competitive salary & benefits Interested Apply now by filling the form or send a text to Remote Work : NoEmployment Type : Full-time

We are looking for a Call center- Real Estate (Remote) to join our team. This role focuses primarily on managing property listings building strong and sustainable relationships with property owners and expanding our company property portfolio. The ideal candidate must possess a strong understanding...

Hiring on behalf of Konecta one of our trusted global partners An exciting opportunity to join a global leader and build your career with a high-performing team!About the RoleWe are looking for an experienced Team Leader to manage and motivate our Chat Account (B2C) team in the 5th Settlement. You w...

requirements : English Level (A2 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiriesSkills:Problem SolvingDecision MakingCommunication skillsListing and handling skillsDetails:Rotational shift 9 working hours including 1 hour break)2 days off Rotatio...

Banking Call CenterOnsite (Inside the Bank)Job Location: inside the bank) Requirements:English Level (B1 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiries that related toAnswer enquires about accountsExplain the products of the banksolving problems...

Call Center ManagerLocation: CairoSalary: CompetitiveEmployment Type: FullTime Night ShiftWorking Hours: US Working HoursAbout the CompanyOur client is a global leader in the BPO sector providing worldclass customer experience (CX) and service centers across multiple locations. They cater to industr...

Job Summary: As a Banking Call Center Representative you will be the primary point of contact for customers seeking information or assistance related to our banking products and services. You will handle inbound calls provide excellent customer service and resolve inquiries efficiently and effective...

We are looking for experienced Spanish Bilingual Call Center Agents to join a leading company in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professionally.In this role y...

You will find below the job description for the Customer Service Associate role pointing out that we dont post Amazon name for legal reasons: Arabic and Bilingual Customer Service Associate job details: Rotational shifts 5 working days and 2 days off (No fixed days schedule is provided weekly or biw...

We are looking for experienced Bilingual Customer Service/Sales Representatives to join our team in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professionally.In this rol...

Salary: Up to 300K EGP annually Graduates only C1 English level required Medical insurance: Up to 200K EGP annually Transportation provided Apply now! Text us on or fill out the application form.Remote Work : NoEmployment Type : Full-time

الهدف من الوظيفة:مراقبة وتقييم جودة المكالمات والخدمات المقدمة من وكلاء مركز الاتصال لضمان الالتزام بالمعايير والسياسات وتحقيق أعلى مستويات رضا العملاء، مع تقديم توصيات لتحسين الأداء.المهام والمسؤوليات الرئيسية:مراقبة وتقييم المكالمات:الاستماع لمكالمات الوكلاء (مباشرة أو مسجلة) وتقييمها وفق معايير ا...