Service Delivery Engineer

Join us as Service Delivery Engineer on our Professional Services Deploy Team in Cairo Egypt to do the best work of your career and make a profound social impact.

As Service Delivery Engineer you will work with external customers and contribute to developing integrated end-to-end IT solutions that support the customers strategic operational and financial goals. You will translate the clients business requirements into specific systems or applications for complex technology solutions and deliver the solution hands-on

Key Responsibilities :

• 1 to 2 years of related experience in a professional role
• Advanced writing skills and a proven ability to document processes
• Exceptional customer handling skills
• Outstanding communication and problem-solving skills
• High level understanding of project management principles and methodologies
• Demonstrated experience in Dell and industry solutions in any of the following:
• Networking and switches (L2 L3 SoNic switches Cisco brocade)
• Data protection solutions (Data Domain Networker Avamar PPDM CRS vProtect CyberSense); multi-product experience.
• Azure stack HCI VMware and Nutanix