French-Speaking Customer Service Advisor
موقع الوظيفة:
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ملخص الوظيفة
Handle customer interactions via calls chats and emails in French.
Resolve product or service-related issues efficiently and professionally.
Follow internal company procedures and performance standards.
Maintain polite clear and professional communication at all times.
Ensure customer satisfaction and meet service quality KPIs.
Accurately document all customer interactions.
Build strong rapport with customers and offer suitable solutions or recommendations.
Collaborate with your team to achieve shared goals and maintain a positive work environment.
Participate in training and development programs.
French Language Level: Minimum B2 or B2
English Language Level: Minimum B1
Education: Graduates only
Location: Must be able to work onsite in Smart Village Giza
Excellent communication and problem-solving skills.
Ability to multitask and work under pressure.
Previous customer service experience is a plus but not mandatory.
Strong teamwork and adaptability to dynamic environments.
Rotational shifts (24/7) flexibility required.
Salary: Up to 31000 EGP NET/month
Full medical and social insurance
Paid training provided
Transportation available
Career growth opportunities within Concentrix
Two days off per week
Initial Assessment Conducted online by QuickfirmX (mandatory)
Final Interview Conducted onsite at Concentrix Smart Village during October
المجال
خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات
المهارات المطلوبة
- Sales Experience
- Time Management
- Order Management System
- خدمة العملاء
- Dealership Experience
- GM Vehicles
- مبيعات التجزئة
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
عن الشركة
51 موظف
QuickfirmX – Quick Hires, Big Futures Egypt’s Top Choice for Call Center Jobs At QuickfirmX, we specialize in call center recruitment, connecting talented professionals with top employers. Whether you're starting your career or looking to advance, we make the hiring ... اعرض المزيد
