أدخل المسمى الوظيفي أو الكلمة الرئيسية

Application Support Engineer L2

Connectalents


موقع الوظيفة:

السويس - مصر

الراتب شهرياً: لم يتم تقديمه من قبل صاحب العمل
تم النشر: 11 سبتمبر 2026 (نُشرت قبل 3 يوم)
آخر موعد للتقديم: 10 ديسمبر 2026
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

We are looking for an experienced L2 Application Support Engineer to join our team and provide advanced technical support for our business-critical this role you will serve as the bridge between Level 1 support and development teams troubleshooting complex issues ensuring system stability and delivering excellent service to end users.

Requirements

- Bachelor s degree in Computer Science Information Technology or a related field.

- 4 years of experience in application support or related technical role.

- Strong understanding of web applications databases (SQL/Oracle) and APIs.

- Familiarity with log analysis tools (e.g. Kibana Splunk) and monitoring tools.

- Experience with ITSM tools (e.g. ServiceNow Jira Service Management).

- Basic scripting knowledge (e.g. PowerShell Bash Python) is a plus.

- Strong analytical troubleshooting and communication skills.

- Knowledge of ITIL practices and incident/problem/change management is preferred

- Exposure to cloud platforms (AWS Azure) and containerized environments is preferred

- Experience working in Agile or DevOps environments is preferred



المهارات المطلوبة

  • Splunk
  • Iis
  • SQL
  • .NET
  • Perl
  • Shell Scripting
  • Weblogic
  • Java
  • Sybase
  • Scripting
  • Oracle
  • دعم التطبيقات