Account Management Specialist

Are you passionate about building strong client relationships driving growth and creating an exceptional customer experience

PetroApp is looking for an Account Management Specialist to join our growing team!

• Manage and maintain strong relationships with existing clients.
• Act as the main point of contact and ensure a positive customer experience.
• Understand client needs and recommend suitable PetroApp products and services.
• Identify and maximize upselling and cross-selling opportunities.
• Achieve monthly account management and sales targets.
• Follow up on client requests issues and escalations to ensure timely resolution.
• Coordinate with internal teams to address client requirements.
• Monitor account performance customer satisfaction and retention.
• Maintain accurate and up-to-date client information and records.
• Prepare regular reports on account performance and sales activities.
• Proactively identify opportunities to increase client engagement and revenue.

• Bachelors degree in Business Administration Marketing Commerce or a related field.
• 24 years of experience in Account Management Customer Success Sales or a related role.
• Proven experience in client relationship management and achieving sales targets.
• Strong understanding of upselling and cross-selling techniques.
• Excellent communication negotiation and presentation skills.
• Strong customer-service and relationship-building skills.
• Good analytical and problem-solving abilities.
• Target-oriented with strong follow-up and organizational skills.
• Ability to manage multiple accounts and priorities simultaneously.
• Proficiency in MS Office especially Excel.
• Experience in B2B SaaS fleet management mobility or technology-related businesses is a plus.

Interested in joining PetroApp
Apply now and take the next step in your career with us!

• Competitive salary & benefits
• Medical insurance
• Social insurance
• Performance-based incentives
• Learning & development opportunities
• Career growth and internal mobility
• Collaborative and supportive work environment
• Exposure to a fast-growing technology and fleet management business
• Opportunities to work with diverse B2B clients and cross-functional teams

Required Experience:

IC