وظائف في تنفيذي تكنولوجيا المعلومات في القاهرة

The IT Executive is responsible for managing maintaining and supporting the institutions IT systems networks and digital learning infrastructure. The role ensures smooth day-to-day technical operations supports staff and students with IT issues and contributes to technology-based initiatives that en...

Job DescriptionRole PurposeOwn the client journey after deal confirmation ensuring visibility follow-up execution tracking and customer satisfaction through structured CRM usage coordination and reporting. The role reports directly to the CEO.1. CRM Ownership & Client VisibilityTrack deal progress c...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...