وظائف في تنفيذي تكنولوجيا المعلومات في القاهرة

Job DescriptionRole PurposeOwn the client journey after deal confirmation ensuring visibility follow-up execution tracking and customer satisfaction through structured CRM usage coordination and reporting. The role reports directly to the CEO.1. CRM Ownership & Client VisibilityTrack deal progress c...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...