وظائف وكيل خدمة الضيوف في مصر

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find solutions repor...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

 Responsible receive guests in any outlet and escort them to tables by standard way. Assigned to work in bars or restaurant Inform customers about order alternatives and encourage the sales of targeted services.Deliver maximum service in each unit keeping in line with service rules.Maintain and any...

Greet guests warmly and professionally upon arrival.Anticipate and address guest needs and preferences.Build rapport with guests and create a personalized experience.Resolve guest complaints and concerns in a timely and effective manner.Provide information about hotel amenities services and local at...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

SummaryThe Front Office Manager is a pivotal role within the hotel responsible for ensuring the seamless operation of the front desk and guest services. As a leader in the Front Office Department the Front Office Manager oversees the team fosters exceptional guest experiences and maintains efficient...

Embark on a dynamic role as a Guest Service Agent where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment you will ensure every guest enjoys a seamless and memorable stay providing personalized assistance and exceeding expectations at...

DescriptionPOSITION SUMMARYOur Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g. kitchen food and beverage laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dini...

We are seeking a dedicated and customer-oriented Royal Service Agent to join our prestigious team in Cairo Egypt. As a Royal Service Agent you will be the primary point of contact for our esteemed guests ensuring their needs are met with the highest level of professionalism and efficiency.Provide ex...

The Embassy Suites by Hilton Alexandria Old Town is looking for a passionate Front Office Manager to join our team! Our 280 room hotel is located just steps from vibrant King Street and directly across from the King Street Metro Station offering quick and easy access to Downtown D.C. Guests enjoy be...

What are we looking forA Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skills (oral and Written)...

EOE/AA/Disabled/VeteransA Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs a Hostess you are responsib...

EOE/AA/Disabled/VeteransWhat are we looking forA Valet Parking Attendantserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Hold a valid driving l...

What are we looking forA Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Ability to speak the English language to fully comprehend g...

Ensure beach area is clean and tidy at all times.Arranging / cleaning sun loungers and side tables.Cleaning small ash- trays and garbage bins.Washing fixed umbrellas and pathways.Cleaning showers / emptying cleaning and refilling foot washesRaking the beach and assisting in cleaning swim-line.Ensuri...

Ensure beach area is clean and tidy at all times.Arranging / cleaning sun loungers and side tables.Cleaning small ash- trays and garbage bins.Washing fixed umbrellas and pathways.Cleaning showers / emptying cleaning and refilling foot washesRaking the beach and assisting in cleaning swim-line.Ensuri...

DescriptionPOSITION SUMMARYPromote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Provide information to guests about available recreation facilities activities lessons and equipment. Promote the rules and regulati...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...

DescriptionPOSITION SUMMARYProvide general spa orientation to guests upon arrival such as the location and use of locker rooms lounge areas and hospitality stations. Offer guests amenities such as water juice or heated neck pillows. Answer questions about general property information and amenities....

DescriptionPOSITION SUMMARYClean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals supplies and equipment. Dust surfaces in assigned area. Empty trash containers ashtrays and ash urns in pu...