وظائف في مسؤول علاقات الضيوف في شرم الشيخ

In this role you are a key ambassador for the hotel and the brand and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality and a genuine interest in meeting and taking care of guests from all over the world. You will be an i...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...

Key Responsibilities:Represent the Sofitel brand in the hotel lobby providing a warm consistent and genuine welcome to all guests and visitors.Act as a storyteller sharing unique elements of the Sofitel experience and offering cultural and historical insights about the destination.Maintain smooth da...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

* Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.* Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.* Monitor the food and beverage operations in line with the procedures...

*  Responsible receive guests in any outlet and escort them to tables by standard way.*  Assigned to work in bars or restaurant*  Inform customers about order alternatives and encourage the sales of targeted services.*  Deliver maximum service in each unit keeping in line with service rules.*  Maint...

DescriptionPOSITION SUMMARYAnswer guest questions or concerns regarding the origin vintage and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare d...

A Guest Relations Officer engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be doingAs a Guest Relations Off...

Ensure and provide flawless upscale professional and high-class guest service experiencesAnalyse guest feedback and provide strategic direction to continuously improve the overall ratingCreate a communication bridge between guests and operational departments.Shed light for all operational department...

 Makes pre-arrival mid stay and post-stay calls to guests to ensure needs are met.Compiles and distributes list of anticipated services and amenities to relevant departments.Contacts appropriate individual or department (e.g. Bell person Front Desk Housekeeping Engineering and Security) as necessary...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...