وظائف تجربة علاقات الضيوف في مصر

Act as a bridge between guests and operational departments focusing on guest satisfaction and maximising the quality of services.2.2 Create a communication bridge between guests and operational departments.2.3 Shed light for all operational departments through the eyes of guests and deal closely wit...

Primary Contact Point: Manage all incoming FIT inquiries across various channels including Email WhatsApp Social Media Messengers and OTA platforms (e.g. Viator Expedia ). Expert Guidance: Act as a travel consultant by analyzing guest needs and preferences to recommend the best ship itinerary and c...

Main Duties:Be present on time for the shift ensure being on the standard presentable image of the hotel ( Hair style uniform & grooming )Guest Relation agent has a list of VIP arrival she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP...

EOE/AA/Disabled/VeteransWhat are we looking forGuest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous managerial e...

Key Responsibilities:Represent the Sofitel brand in the hotel lobby providing a warm consistent and genuine welcome to all guests and visitors.Act as a storyteller sharing unique elements of the Sofitel experience and offering cultural and historical insights about the destination.Maintain smooth da...

We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam this role you will serve as a key point of contact for our guests providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German...

EOE/AA/Disabled/VeteransA Guest Relations Officer directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doingAs Guest Relations Officer you will directly address the needs...

We are seeking an enthusiastic and skilled Bartender to join our dynamic team in 6th of October City this role you will be the heart of our bar operations delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine techn...

What are we looking forA Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skillsComm...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

Greet guests upon their arrival and provide them with information about the hotel and the surrounding areaManage and handle guest check-ins and check-outsResolve any guest complaints or issues in a professional and timely mannerCoordinate with other departments such as housekeeping food and beverage...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

We are seeking an enthusiastic and professional Hostess to join our team in Novotel Cairo El Borg Hotel Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet and welcome guests warmly upon a...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.Handle guest complaints and find solut...

Create and update menus based on seasonal ingredients trends and customer preferences.Collaborate with the culinary team to develop new dishes and recipes.Ensure that menu pricing is competitive and profitable.Hire train and supervise all food and beverage staff including chefs cooks servers and bar...

EOE/AA/Disabled/VeteransA Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs a Hostess you are responsib...

We are seeking an experienced and organized Reservation Manager to oversee all aspects of our booking and reservation this role you will manage reservation systems coordinate with internal departments and ensure a seamless booking experience for guests or clients. The ideal candidate has excellent...

* Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.* Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.* Monitor the food and beverage operations in line with the procedures...

*  Responsible receive guests in any outlet and escort them to tables by standard way.*  Assigned to work in bars or restaurant*  Inform customers about order alternatives and encourage the sales of targeted services.*  Deliver maximum service in each unit keeping in line with service rules.*  Maint...