وظائف مسؤول تنفيذي علاقات النزلاء في مصر

Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.Its not just a job vacancy we will help you elevate your career by offering a variety of learning & development...

Ensure and provide flawless upscale professional and high-class guest service experiencesAnalyse guest feedback and provide strategic direction to continuously improve the overall ratingCreate a communication bridge between guests and operational departments.Shed light for all operational department...

We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo Egypt. As a Guest Relations Agent you will be the primary point of contact for our guests ensuring their stay is comfortable enjoyable and memorable. Your role will be crucial in maintaining our high...

DescriptionAssist in managing and maintaining strong relationships with existing clients. Support in preparing client proposals reports and performance reviews. Coordinate with internal teams (Marketing Operations and Product) to ensure client needs are met. Monitor client accounts and ensure tim...

 A Food & Beverage Guest Relation:Serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints....

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

What are we looking forGuest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Calm efficient and organized with great attentio...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

Position: Guest Relations Specialist Organization: Orascom Pyramids Entertainment OPE an Orascom Investment Holding subsidiary is dedicated to managing and enhancing the visitor experience at the Pyramids of Giza. OPE oversees the development and operation of touristic services across the Giza Plate...

We are seeking a friendly and professional Hostess to join our team in 6th of October City Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth dining experience for all patrons.Greet and welcome guests in a warm an...

 Makes pre-arrival mid stay and post-stay calls to guests to ensure needs are met.Compiles and distributes list of anticipated services and amenities to relevant departments.Contacts appropriate individual or department (e.g. Bell person Front Desk Housekeeping Engineering and Security) as necessary...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

 Making sure all guest feedbacks are updated in the VIP Tracking sheet and Guest Feedback.Coordinates all VIP stay preparation.Manages All-Star production.Interacts with all guests during check-in out and during stay to improve GSS scores.Assists in identifying training needs develops formal trainin...

DescriptionPOSITION SUMMARYContact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determin...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

What are we looking forA Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Management and/or supervisory Food and Beve...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

Food & Beverage ManagerAre you a passionate foodie who is not afraid of thinking outside the box Then we have the job for you! As a Food & Beverage Manager you will strategically lead the team to take guest satisfaction to the next level.What is in it for you:In 3-4 bullet points showcase the benefi...