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Night Auditor
Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...
Host Hostess
Welcomes and acknowledges each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.Thanks guests with genuine appreciation and provides a fond farewell.Closely deals with all requests problems and needs of guests staying at Rixos Hotels Egypt a...
Agent-reservation Sales
DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs determine appropriate room type and verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Ac...
Supervisor-front Office
DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...
Lobby Ambassador
MAIN DUTIES AND RESPONSIBILITIES: Be well groomed to the standards laid down.To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company standard and regulations.To promote a helpful and professional image to the guests and give full cooperation if requiring...
Reservation Supervisor
Supervise daily reservations operations ensuring all enquiries and bookings are handled promptly accurately and in line with brand standardsMaintain clear and effective communication between Reservations Front Office and key hotel departmentsOversee daily administrative tasks correspondence and repo...
Night Manager
Manage the Night Team to deliver high-performance standards ensuring compliance with Hampton by Hilton brand standards and objectivesOversee guest satisfaction handle complaints and implement measures to meet quality targetsConduct staff training including induction health and safety security and b...
Guest Relation Agent ( Russian Speaker )
Guest Welcome: Greet guests warmly upon arrival ensuring a positive first impression that aligns with Swissôtels luxury standards. Personalized Assistance: Provide personalized services by addressing guest inquiries coordinating special requests and anticipating their needs. Information Provider: O...
Duty Manager
Checks cleanliness of lobby and public areas lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front office Manager Performs special services for VIP Guests.Checks on registration cards of arriving guests an...
Guest Relation Agent
Guest Welcome: Greet guests warmly upon arrival ensuring a positive first impression that aligns with Swissôtels luxury standards. Personalized Assistance: Provide personalized services by addressing guest inquiries coordinating special requests and anticipating their needs. Information Provider: O...
Lobby Manager
Position OverviewWe are seeking an experienced and service-driven Lobby Manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages bar operati...