وظائف دعم المستخدم النهائي في مصر

Job Description SummaryJob DescriptionKey Responsibilities/essential functions include:Basic troubleshooting installation maintenance and service repair needs on designated equipment.Completing Preventative Maintenance and Field Modification Instructions.Ordering and managing repair parts cycle time...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

DescriptionPOSITION SUMMARYInstall configure manage maintain test evaluate and repair computer networks workstations support server system(s) supporting hardware/software user accounts and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/r...

We re hiring on behalf of one of our partner companies for the Corporate End User Advisor position to support e& Egypt. This role is ideal for Arabic-speaking graduates looking to join a high-performing customer experience team that supports corporate clients of e& Egypt. Handle inbound inquiri...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory OtherManagement LevelManagerJob Description & SummaryA career in our Emerging Solution Architecture practice within Enterprise Architect services will provide you with the opportunity to bring our clients a competitive advantage thr...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelAssociateJob Description & SummaryWe are looking for a dynamic and detail-oriented Associate SAC Planning Consultant to join our analytics team. This entry-level role is ideal for individuals with up to 2.5 yea...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabiliti...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.Required Skills:Bachelors de...

As an Analytical Engineer you will be a core member of the data architect team responsible for transforming raw data into high-quality actionable insights. Your mission is to build own and maintain the data products that power our analytics reporting and business decisions. You will work across the...

Hiring on behalf of Konecta one of our trusted global partners An exciting opportunity to join a global leader and build your career with a high-performing team!About the RoleWe are looking for an experienced Team Leader to manage and motivate our Chat Account (B2C) team in the 5th Settlement. Y...

Helpdesk Specialistprovides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the prob...