وظائف في Customer Support Team Lead في بورسعيد

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Office Team Lead - Port SaidSummary:Supports a base group of client accounts by managing a team and clients. Expedites shipments from start to finish by development of familiarity with their import programs and products through and understanding of Customs regulations and international transportatio...