Customer Support Team Lead Jobs in Port Said

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

21 days ago
Full Time

Office Team Lead - Port Said

Maersk

profile Port Said - Egypt

Office Team Lead - Port SaidSummary:Supports a base group of client accounts by managing a team and clients. Expedites shipments from start to finish by development of familiarity with their import programs and products through and understanding of Customs regulations and international transportatio...

30+ days ago
Full Time