وظائف قائد فريق خدمة العملاء في مصر

الرد على المكالمات الواردة والتفاعل مع استفسارات العملاء ومشاكلهم.معالجة شكاوى العملاء بكفاءة والعمل على حلها بشكل مرض.توجيه العملاء إلى الأقسام أو الأشخاص المناسبين عند الضرورة.الالتزام بسياسات وإجراءات الشركة الخاصة بخدمة العملاء.العمل على تحقيق مؤشرات الأداء المحددة من قبل الإدارة مثل زمن المكالم...

Country Airfreight Team Leader EgyptYouve seen us everywhere from a road trip passing over one of our trucks to the biggest ports in the planet where we touch land to continue our journey All The Way to your front door. Now its your chance to get to know us from within a workplace full of warmth fri...

DescriptionThe RoleThe role is within the Business Development team.To develop and implement strategies policies and processes to improve operationsand service delivery to meet existing and future corporate objectives.Develop client / market relationships and build WTW propositions for growth.Build...

Design and implement appropriate marketing strategies in order to ensure the effective strategic positioning and viability of the property.Increase the profile of the property through the development of a network of sponsors stakeholders and patronsEnsure that all the identified target markets and...

What are we looking forLobby Ambassador serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:Exceptional interpersonal and communication skills in...

Grow your career from Cairo.goFLUENT is an international company with thriving business and is expanding in the North African region and were looking for an ambitious Account Executive to drive our growth in Egypt. If youre a deal-closer fluent in Arabic and English this is your chance to sell into...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

ResponsibilitiesMaintain effective prompt and accurate communication with all factories via phone chat and email.Support factories with on-call and online technical and non-technical trainingIdentify and handle issues complaints and requests from factories Run periodical customer feedback surveysVal...

Responsibilities:Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.Collaborate with cross-functional teams within Visa to deliver subject matter expertise consultation and operational best practi...

The role of Senior Manager- Specialized Customer Success Manager:Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.Collaborate with regional Sales and Product functions to design and execute go-t...

Provide professional technical support and troubleshooting to customers.Identify and resolve technical issues efficiently.Guide customers through solutions in a clear and friendly manner.Document customer interactions and reported issues accurately.Deliver an excellent customer experience while meet...

SUTHERLAND IS HIRING! Were currently hiring Dutch Portuguese and French speakers B2 level or above Previous experience is a plus Great career opportunities Competitive salary & benefits Interested Apply now by filling the form or sending a text to Remote Work : NoEmployment Type : Full-time

German-Speaking Team LeaderLocation: EgyptWork Model: Office-basedLanguage Requirement: German C1 or higherThe OpportunityOur client is looking for an experienced German-speaking Team Leader to lead and support a team within a fast-paced customer service environment.The successful candidate will be...

Manage communications: Answer large volumes of inbound inquiries via phone chat and email.Resolve complaints: Address customer grievances patiently and provide appropriate solutions within given deadlines.Maintain documentation: Update customer profiles and log details of every interaction in the CR...

Job Description:Customer Service ConsultantCairo Egypt Fixed TermWe make health happenWere expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). Youll handle queries across phone email web chat and letter en...

Job Description:The Value Manager is responsible for driving value growth within the supplier facility by identifying opportunities supporting strategic initiatives and implementing performance improvement plans. This role works closely with internal teams and partners to monitor KPIs improve operat...

The Innovation Program Manager owns the full operation governance and the execution of Momkn Innovation Hub strategy and vision. This role ensures that innovation work is aligned with organizational goals delivers measurable outcomes and is executed efficiently with clear structure transparency and...

Position Summary:The Accreditation Specialist is responsible for managing and ensuring compliance with all standards and requirements related to continuing medical education (CME) accreditation. This includes working directly with accrediting bodies such as:The American Association for Continuous Ed...

We are looking for a Coordinator Sales to join our team and be part of our growth. If youre an operational and sales-driven person who is hungry for a new adventure a multinational workplace is waiting for you.Whats on the menu (Duties & Responsibilities)Coordinate and collaborate with other departm...

* Responsible receive guests in any outlet and escort them to tables by standard way.* Assigned to work in bars or restaurant* Inform customers about order alternatives and encourage the sales of targeted services.* Deliver maximum service in each unit keeping in line with service rules.* Maintain a...