وظائف خدمة العملاء في مصر

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Ready to Drive Change Join Future Group in Redefining Global Communication! At Future Group were not just part of the translation and localization industry were shaping its future. Since 1994 weve been leading the way bringing the world closer together one word at a time. Now as we expand our reach...

Role Summary:In this new role we are seeking a manager to coach and handle the performance of a group of 3-5 Team Leaders who in turn are responsible for managing a junior team of 50 online account managers. This centralized team is responsible for remotely managing talabats longtail restaurant port...

Oversees the daily management of the guest experience providing hands-on guidance and support to all departments where necessary.Ensures the alignment of service standards and operating procedures with the wants and needs of hotel guests.Ensure the smooth running of service when you are on duty.Prom...

Greeting and checking in/out guests efficiently while verifying registration information and processing paymentsManaging reservations coordinating room bookings and providing information about rooms rates amenities and local attractionsHandling guest inquiries complaints and special requests to ensu...

Job Title: Customer Service Specialist Key Responsibilities: Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on production and delivery schedules.Greet clients and visitors profess...

Azeus is looking for a Sales Development Representative to be part of our growing sales force for our product Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client ba...

DescriptionThank you for your interest to join Banque Misr!We have multiple vacancies across the banks sectors and we will be thrilled to get in touch with you for any suitable vacancy so kindly fill the application form and mention the role that you will be interested in and we will contact you for...

What are we looking forA Banquet Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous banqueting chef experience in hotel sectorAppro...

This is a remote position.Join our dynamic marketing agency (Dot IT agency) operating across Egypt Estonia the UAE and Spain. Were looking for ambitious and self-driven freelance sales professionals to help us grow our client base and expand our global reach. 2 4 years of hands-on experience...

As a Team Lead you will be responsible for shift execution and teams supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators youll work closely to ensure that the assigned department is performing in line with the plan and that customer expe...

As part of our Cyber Technology Consulting leadership team you will lead and deliver SOC transformation and Threat Management programs for clients across the MENA region. You will oversee the full lifecycle of SOC design implementation and optimization guide detection and response strategy and manag...

As part of our Cyber Technology Consulting team you will execute Identity and Access Management (IAM) engagements for clients across the MENA region. You will work closely with clients to design implement and mature IAM strategies solutions and governance aligned with their business and compliance n...

Job Overview:We are seeking a dynamic and motivated Telesales Representative with strong marketing and sales skills to promote our medical courses and clinic services. This is an exciting opportunity to advance your sales career in the healthcare sector while working remotely from Egypt.Key Responsi...

Be the primary point of contact and build long-term relationships with clients.Monitor and manage order fulfillment shipment tracking and delivery performance.Coordinate with logistics and warehouse teams to resolve operational issues.Ensure seller compliance with supply chain processes and company...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational effici...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational effici...

Join Future Group a global leader in translation localisation and technology-driven business solutions as we empower brands to connect with audiences worldwide since 1994. We value innovation growth and integrity and we are committed to providing an environment where diverse talent can thrive and ma...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

Jadeer is hiring for one of its client a Customer Service SpecialistJob Title: Customer Service SpecialistKey Responsibilities:Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on pr...