وظائف مركز اتصالات خدمة العملاء في مصر

What youll be doing:Acting as the first point of contact for our customers & partners;Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive custo...

RayaCX is a leading customer experience management company that provides innovative solutions to enhance customer satisfaction and loyalty. With a global presence and a team of highly skilled professionals we strive to deliver exceptional customer service to our clients across various industries. Jo...

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce planni...

Job Description:Customer Service ConsultantCairo Egypt Fixed TermWe make health happenWere expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. Youll handle queries across phone email web chat and letter ensuring swift and accurate reso...

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA If so Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist UF...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of cli...

Job summary The Fleet Operations Supervisor is responsible for overseeing daily fleet operations to ensure the efficient safe and timely movement of vehicles and drivers. This includes supervising dispatchers and team leaders managing vehicle availability ensuring compliance with company policies an...

The Fleet Maintenance Supervisor is responsible for ensuring the efficient safe and reliable operation of all vehicles and fleet equipment. This role oversees daily fleet maintenance activities manages the maintenance team and collaborates with operations to support continuous and uninterrupted tran...

Job DescriptionWe are seeking a motivated Junior Geophysicist to join our land geophysics team. The ideal candidate is eager to learn comfortable working in field environments and ready to support the planning acquisition processing and interpretation of geophysical data for a variety of engineering...

DescriptionWe are looking for an organized and efficient Facilities Coordinator to oversee the maintenance and operations of our office environment at Integrant. The successful candidate will play a crucial role in ensuring that the workplace is safe functioning smoothly and conducive to productivit...

Job summary Dispatcher is responsible for coordinating the daily movement of trucks and drivers to ensure timely cost-effective and customer-focused deliveries. This role involves assigning routes tracking fleet activity in real-time identifying irregularities in vehicle usage managing driver commun...

We are seeking an experienced and visionary Spa Manager to lead our spa operations in 6th of October City this pivotal leadership role you will oversee all aspects of spa management from daily operations and team leadership to guest experience excellence and business performance. The ideal candidate...

Monthly business reports in coordination with all sectors and functionsCoordinate with all sectors with regard to applicable KPIsIssue the monthly consolidated report related to CRS functionsManage with all sectors / divisions for volume of clients orders / revenue / claims /. etc.Follow up the sect...

Job Title: Customer Service Specialist Key Responsibilities: Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on production and delivery schedules.Greet clients and visitors profess...

Azeus is looking for a Sales Development Representative to be part of our growing sales force for our product Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client ba...

This is a remote position.Join our dynamic marketing agency (Dot IT agency) operating across Egypt Estonia the UAE and Spain. Were looking for ambitious and self-driven freelance sales professionals to help us grow our client base and expand our global reach. 2 4 years of hands-on experience in busi...

As a Team Lead you will be responsible for shift execution and teams supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators youll work closely to ensure that the assigned department is performing in line with the plan and that customer expe...

Role Summary:In this new role we are seeking a manager to coach and handle the performance of a group of 3-5 Team Leaders who in turn are responsible for managing a junior team of 50 online account managers. This centralized team is responsible for remotely managing talabats longtail restaurant port...

As part of our Cyber Technology Consulting leadership team you will lead and deliver SOC transformation and Threat Management programs for clients across the MENA region. You will oversee the full lifecycle of SOC design implementation and optimization guide detection and response strategy and manag...

As part of our Cyber Technology Consulting team you will execute Identity and Access Management (IAM) engagements for clients across the MENA region. You will work closely with clients to design implement and mature IAM strategies solutions and governance aligned with their business and compliance n...