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Job Description:Job PurposeAct as the single point of contact for all logistics matters across selected North Africa and Levant distributors. The role is accountable for delivering best-in-class service to IDBU markets by monitoring and improving logistics KPIs representing markets in S&OE/S&OP and...

DescriptionAs a Senior Customer Experience Operational Leader here at Honeywell you will have the opportunity to shape the customer experience strategy and drive initiatives that enhance customer satisfaction and loyalty. Your expertise in program management and your ability to analyze data-driven i...

Import Documentation and Customer Service ExecutiveBusiness Unit: Liner Agency KMTCLocation: AlexandriaMain job responsibilities:Data entry of manifest information on the company operational shipping line system.Translate the import cargo manifest to fulfill customs authority instructions.Calculate...

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Job Description:Customer Service ConsultantCairo Egypt Fixed TermWe make health happenWere expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. Youll handle queries across phone email web chat and letter ensuring swift and accurate reso...

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA If so Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist UF...

Job Title: Customer Service Specialist Key Responsibilities: Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on production and delivery schedules.Greet clients and visitors profess...

Job Description:This role will be responsible for delivering the channel/ customer KPI and ambitions and driving excellent execution and the physical availability of our brands in line with the overall field sales strategy. This role will be responsible for the day-to-day delivery of results by lead...

A CSM Customer Solution Manager A strategic Vertical Transportation Customer Solutions Manager responsible for driving business growth in the elevator and escalator segment by combining deep technical expertise with strong sales and consultative capabilities.This role acts as a trusted advisor to de...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

Jadeer is hiring for one of its client a Customer Service SpecialistJob Title: Customer Service SpecialistKey Responsibilities:Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on pr...

This is a remote position. Position Summary The Customer Success Operations (CSO) professional is a curious empathetic partner who excels at understanding client needs and proactively addressing them. They confidently prioritize across a diverse portfolio combining strategic thinking with hands-...

QuickfirmX is hiring Customer Service Advisors for IGT Solutions French-speaking accounts based in Maadi Cairo. Join a leading global company and deliver exceptional customer experiences for top-tier clients.Job RoleHandle customer interactions via calls chats and emails in French.Resolve product o...

Position: Customer Service Specialist Location: Alexandria EgyptEmployment type: local Contract RESPONSIBILITIES:Address and resolve customer inquiries in a timely and professional manner.Provide clear and accurate information about the companys products services and solutions.Ensure high levels of...

 Position OverviewRemote Customer Service Associatewere looking for motivated individuals to join our team.This is an entry-level role that includes comprehensive on-the-job training. A minimum 9-month commitment is required.QualificationsStrong verbal and written communication skillsBasic computer...

David Kennedy Recruitment is partnering with an outsourcing solutions company who is seeking to recruit Spanish speaking Customer Service Specialist to join their team. Position: Customer Service Specialist Location: Alexandria Egypt (Onsite)Employment type: local Contract RESPONSIBILITIES:The Cus...

Our client a trusted outsourcing solutions company is expanding its customer service operations and looking to onboard a Spanish-speaking Customer Service Specialist in Alexandria. If youre passionate about helping people solving problems and creating a positive customer experience this is your chan...

Connectalents the leading Recruitment & HRO company in MENA is currently hiring a Customer Support & After-Sales Specialist for a fast-growing skincare brand focused on clean effective and science-backed beauty products in Sheikh Zayed Giza Egypt.Job Scope: The Customer Support & After-Sales Special...

Customer Support Manager Opportunity Lead Inspire and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction....

We are hiring Customer Service Agents with GDS experience for IGT Solutions in Maadi. You will be supporting international travel clients through phone and/or email channels managing reservations and resolving travel-related issues in a professional and timely manner.Job RoleAct as the front-line re...