وظائف في رعاية العملاء في القاهرة

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

DescriptionHe should be able to operate independently to provide quality work products to an engagement to perform complex duties and tasks that need independent judgment to implement Oracle products and technology to meet customer needs. He should have experiences and be able to apply Oracle method...

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutions to resolve c...

JOB TITLE: Independent Bodies ManagerJOB LOCATION:Cairo EgyptADVERTISEMENTJOB DETAILS:Support and assist the Head of Independent Bodies in the overall discharge his or her dutiesManage and update the disciplinary matters on the CAF CMS portal (suspension letters sending notices of players suspended...

JOB TITLE: Manager African Trade Center Global (Human Resources & Administration) Real Estate & AdministrationJOB LOCATION:Cairo EgyptADVERTISEMENTJOB DETAILS:The Manager African Trade Center Global (Human Resources & Administration) is responsible for leading HR strategy talent acquisition workforc...

Job Title: Quality Lead Key Responsibilities Develop implement and manage quality assurance frameworks across customer care operations (voice and non-voice).Monitor and evaluate customer interactions to ensure compliance with service standards policies and regulatory requirements.Analyze quality per...

Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner.Address customer inquiries related to accounts transactions payment plans and technical concerns.Resolve complaints efficiently while ensuring compliance with company...

Position Overview The Project Support Associate supports project performance financial accuracy and operational discipline across active projects. This role serves as an analytical support function for Project Managers and Account Managers by tracking project financials monitoring progress identifyi...

Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands the company delivers in...

Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and...

Jadeer is hiring on behalf of one of our clients based in New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands the company delivers innovative technology-driven paym...

Jadeer is hiring on behalf of one of our clients based in New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands the company delivers innovative technology-driven paym...

DescriptionWe are looking for a Principal EBS / Onprem Techno-Functional Consultant who will be responsible of providing consultancy working with customers translating ideas and concepts into implementable supportable designs also have experience in providing technical solutions aligned with Oracle...

Job Description:Job PurposeAct as the single point of contact for all logistics matters across selected North Africa and Levant distributors. The role is accountable for delivering best-in-class service to IDBU markets by monitoring and improving logistics KPIs representing markets in S&OE/S&OP and...

Job Description: Customer Care Job Responsibilities: Provide first-line support to end-users on hardware software and network related issues. Assist in troubleshooting technical problems and escalate unresolved issues to the appropriate IT support teams. Respond t...

Job Description Summary#LI-HybridLocation: Cairo EgyptRelocation Support: This role is based in Cairo Egypt. Novartis is unable to offer relocation support: please only apply if accessible.Join Novartis as a Senior Legal Manager and make a real impact across the Middle East and this pivotal role yo...

Kompetente Betreuung von Kundenanfragen und aktive LsungsfindungAnwendung und Pflege unseres CRM- oder Ticketing-Systems (z. B. Airtable Salesforce)Sicherstellung eines strukturierten und analytischen Ansatzes zur ProblemlsungKonfliktmanagement: Geschickter Umgang mit schwierigen Kunden um Eskalatio...

Financial & Operational AnalysisAnalyze large datasets using tools such as SQL Excel Power BI or Tableau to track performance spot trends and identify opportunities within the supply chain.Develop and maintain dashboards and KPIs that provide real-time insights to stakeholders across finance and ope...

Customer Support Manager Opportunity Lead Inspire and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction....

Believe is seeking a passionate Customer Care & Support specialist based in Egypt or Lebanon. You will serve as the main point of contact for our MENA region customers (Labels & Artists) handling their requests and ensuring smooth operations in content delivery royalties and copyright matters all wh...