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We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo Egypt. As a Guest Relations Agent you will be the primary point of contact for our guests ensuring their stay is comfortable enjoyable and memorable. Your role will be crucial in maintaining our high...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

Role SummaryThe Receptionist serves as the primary point of contact for guests ensuring a seamless and professional first impression that reflects high hospitality this on-site full-time role you will manage guest arrivals departures and inquiries at a Junior level. Success is measured by your abil...

Fairmont Hotels & Resorts is seeking a dedicated and customer-focused Fairmont Gold Agent / Reception Agent to join our team at our Cairo this role you will be the first point of contact for our guests delivering exceptional service while managing front desk operations and premium loyalty program s...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

What are we looking forGuest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Calm efficient and organized with great attentio...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

We are seeking a friendly and professional Front Desk Agent to join our team in Cairo Egypt. As the first point of contact for our guests you will play a crucial role in creating exceptional experiences and ensuring smooth hotel operations.Greet and welcome guests with a warm sincere smile upon arri...

We are seeking a professional and customer-focused Front Desk Shift Leader to join our team in Cairo this leadership role you will oversee front desk operations during your assigned shifts ensuring exceptional service delivery while managing and motivating a team of front desk staff. You will be re...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

Check guests in and out of the hotel with warm and engaging serviceSophisticated communication skills both written and verbalFocus attention on guest needs remaining calm and courteous at all times.Take responsibility for any guest inquiries and problem solve to resolve any guest issuesMust possess...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

EOE/AA/Disabled/VeteransA Front Desk Manager supervises the activities managed at the hotel front desk including check-in/check-out Guest requests concierge services and promotion of in-house activities.What will I be doingAs a Front Desk Manager you will oversee the front office activities between...

What are we looking forReceptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industryComple...

 Making sure all guest feedbacks are updated in the VIP Tracking sheet and Guest Feedback.Coordinates all VIP stay preparation.Manages All-Star production.Interacts with all guests during check-in out and during stay to improve GSS scores.Assists in identifying training needs develops formal trainin...

 Carry out the Front Office Manager and/or Assistant Front Office Managers instructions related to organisation implementation and planning in order to ensure that the Front Office Department functions flawlessly.Perform his/her duty according to the practices operational instructions and procedures...

A Front Desk Shift Leadersupervises Reception operations to ensure consistently-delivered exceptional customer service to Guests especially as service affects the information provided by Team Members to assist with Guest enquiries.What will I be doingAs Front Desk Shift Leader you will supervise Rec...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...