وظائف مشرف مركز الاتصال في مصر

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال في مجال تحصيل الديون لضمان تحقيق أهداف التحصيل بكفاءة عالية، وتحقيق أعلى مستويات رضا العملاء، مع الالتزام بالقوانين والسياسات المعمول بها.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على عمليات الاتصال (الصادرة والواردة) الخاصة بالتحص...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Were expanding our team within Amazon Operations! If youre interested in joining a business where you can have fun achieve amazing results and put smiles on peoples faces this could be the role for you.You will oversee the shift management in one of our first mile fulfilment centers middle mile sort...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

QuickfirmX is hiring Customer Service Agents for Teleperformance (TP) English-speaking accounts in New Cairo. Youll handle inbound customer calls and ensure a smooth high-quality support experience for international clients.Job RoleRespond to customer inquiries by phoneResolve issues related to...

QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt based at their New Cairo site. You will handle inbound customer calls and provide professional support in French with occasional use of basic English depending on the account requirements.Job RoleAnswer inbound cu...

QuickfirmX is hiring German-speaking Customer Service Agents for Teleperformance New Cairo. You will handle inbound calls only supporting international customers in a professional and structured environment.Job RoleHandle inbound customer calls in GermanAssist with inquiries related to services...