وظائف Contact Center في International

What will you do Responsible for the successful planning execution and completion of projects related to contact center operations technology and customer experience.Develop comprehensive project plans identify required tasks define client requirements establish the authority matrix and prepare docu...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Technical Support Engineer / Telecom Architect (VoIP Operations) Location: Jersey City NJ (On site / Hybrid) Role Summary Provides day to day operational support and deep telecom expertise across SBC centric voice environments. Responsible for monitoring incident triage SBC troubleshooting a...

Technical Support Engineer / Telecom Architect (VoIP Operations) Location: Jersey City NJ (On site / Hybrid) Role Summary Provides day to day operational support and deep telecom expertise across SBC centric voice environments. Responsible for monitoring incident triage SBC troubleshooting a...

Product Owner / Product Manager (Telecom Platform) Location: Jersey City NJ (On site / Hybrid) Role Summary Lead delivery of a combined voice security incident response capability for a large BFS client spanning SBC centric routing and observability STIR/SHAKEN spoof protection and a hybrid con...

Technical Support Engineer / Telecom Architect (VoIP Operations) Location: Jersey City NJ (On site / Hybrid) Role Summary Provides day to day operational support and deep telecom expertise across SBC centric voice environments. Responsible for monitoring incident triage SBC troubleshooting a...

Technical Support Engineer / Telecom Architect (VoIP Operations) Location: Jersey City NJ (On site / Hybrid) Role Summary Provides day to day operational support and deep telecom expertise across SBC centric voice environments. Responsible for monitoring incident triage SBC troubleshooting a...

Product Owner / Product Manager (Telecom Platform) Location: Jersey City NJ (On site / Hybrid) Role Summary Lead delivery of a combined voice security incident response capability for a large BFS client spanning SBC centric routing and observability STIR/SHAKEN spoof protection and a hybrid con...

Must Have Technical/Functional Skills - Design implement and maintain a modern cloud native applications and platforms - Improve and uphold technical standards for development and operations. This includes coding standards and department best practices. - Pilot new technologies and adopt emerging id...

Must Have Technical/Functional Skills - Design implement and maintain a modern cloud native applications and platforms - Improve and uphold technical standards for development and operations. This includes coding standards and department best practices. - Pilot new technologies and adopt emerging id...

Hi Product Owner / Product Manager (Telecom Platform) Location: Jersey City NJ (Onsite / Hybrid) Employment Type: Longterm Contract Role Summary Lead delivery of a combined voice security incident response capability for a large BFS client spanning SBCcentric routing and observability STIR/S...

Hi Product Owner / Product Manager (Telecom Platform) Location: Jersey City NJ (Onsite / Hybrid) Employment Type: Longterm Contract Role Summary Lead delivery of a combined voice security incident response capability for a large BFS client spanning SBCcentric routing and observability STIR/S...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combined telecom program (RRT STIR/SHAKEN). Ensures platform stability across SBC telemetry and hybrid contact...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combined telecom program (RRT STIR/SHAKEN). Ensures platform stability across SBC telemetry and hybrid contact...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Employment Type: Long term Contract Client Environment: Large Banking / Financial Services Enterprise Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combine...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Employment Type: Long term Contract Client Environment: Large Banking / Financial Services Enterprise Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combine...

Required Skills: Experience withGoogle Cloud Platform (GCP) and Contact Center AI (CCAI). Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agentsand Agent Assist. Experienced inGenAI LLM Operations & Conversational AI Operations. Hands-on experience withDialogflow CX. Ex...