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Key Responsibilities:End-to-end follow-up on insurance claims via phone calls and/or payer portals.Analyze and resolve denials and rejections received from payers (CARC/RARC codes interpretation).Perform root cause analysis and take corrective action for recurring denial trends.Ensure المزيد...

We are seeking an experienced Salesforce Service Cloud Business Analyst to join our team. This role will serve as a critical bridge between business stakeholders and technical teams driving the analysis design and implementation of Service Cloud solutions to enhance our customer servi المزيد...

We are seeking a skilled Cloud Engineer to join our team and help maintain our cloud infrastructure initiatives. The ideal candidate will have strong expertise in Microsoft Azure cloud services and will be responsible for implementing and maintaining scalable cloud solutions.Key Respo المزيد...

We are seeking experienced Python developers to join an exciting AI project supporting one of the worlds top 15 companies. This role involves reviewing and validating AI-generated code to ensure quality accuracy and adherence to industry standards.As a Python Code Reviewer you will be المزيد...

 Responsibilities: Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify and escalate any high-priority issues to the next level. Escalation to data center manager - most escalation should المزيد...

Responsibilities: Be the frontline expert Manage and maintain multiple customer cloud environments ensuring uptime and performance. Own the customer experience Resolve support tickets efficiently while keeping customers informed and confident in your expertise. Think المزيد...

Responsibilities:  Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high-priority issues and escalate to the next level. Provide Customer-First experience while utilizing pho المزيد...

Responsibilities: Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high priority issues and be the next level escalation point for high priority issues. Provide a Customer-First experience while utilizing phones and email to المزيد...

We are hiring a Cloud Vulnerability & Compliance Analyst to manage vulnerability lifecycle and compliance reporting using Wiz. This role will be instrumental in identifying misconfigurations tracking remediation and aligning cloud posture with frameworks like CIS NIST and ISO 2700 المزيد...

NOC Engineer  This is a full-time NOC Engineer role. The NOC Engineer will be responsible for monitoring and maintaining network systems and servers identifying and troubleshooting issues. You would be working closely with the Incident Management IT teams and 3rd party servi المزيد...

We are seeking a highly skilled and experienced Tier 3 SOC Analyst who will also function as the Incident Response Lead. This is a hybrid technical-leadership position focused on managing critical security events conducting forensic investigations and continuously enhancing the incide المزيد...

We are seeking a highly skilled and experienced Tier 3 SOC Analyst who will also function as the Incident Response Lead. This is a hybrid technical-leadership position focused on managing critical security events conducting forensic investigations and continuously enhancing the incide المزيد...

Roles & Responsibilities:Triage alerts and analyze security events/logs for threats such as computer viruses exploits and malicious attacks.Use critical thinking to bring together information from multiple sources to determine if a threat is present.Conduct security incident respo المزيد...

AnalyzeConduct market research and analysis to better understand customer needs across all categories.Analyze historical drivers of chatbot engagements to update the knowledge repositoryBrainstorm possible interactions users would have with the chatbotA/B Test different conversat المزيد...

Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel.Responsible for responding to customers in an efficient and professional manner.Meets expectations regarding productivity as defined by the process or manager.Escal المزيد...

Years of Experience: 1 3 years of experience in Technical Support / BPO industry preferably both in chat and Voice process.Freshers can also apply.Mandatory Skills: Excellent communication skills in English (both spoken and written) Basic to advanced knowledge of computers (soft المزيد...

We are seeking an exceptional Vice President of Strategic Partnerships and Customer Success who combines rare technical depth with proven business leadership. This executive role requires someone who has successfully operated at both startup and Fortune 500 scale with demonstrated exp المزيد...

AnalyzeConduct market research and analysis to better understand customer needs across all categories.Analyze historical drivers of chatbot engagements to update the knowledge repositoryBrainstorm possible interactions users would have with the chatbotA/B Test different conversat المزيد...

Position OverviewWe are seeking an experienced Solution Architect to lead our migration and implementation of Genesys Cloud CX. The ideal candidate will have deep experience with contact center platforms particularly Genesys Cloud CX and strong technical skills to support complex migr المزيد...

Mandatory Skills: Excellent communication skills in English (both spoken and written)Typing speed - minimum 35 wpm with 100% accuracyAbility to follow instructions as directedWillingness to work in 24 x 7 work environmentDesired Skills:Self-motivated with excellent interpersonal المزيد...