Senior Travel Specialist

Job Description

• Design travel packages and itineraries.
• Design and sells honeymoon packages .
• Handling FIT requests and create bookings through different reservation systems along with direct contracting
• Sells readymade group packages for outbound Travel.
• Sells the optional sightseeing tours and transfer for outbound trips.
• Collect visa requirements and necessary travel documents from the clients.
• Follow up with clients through e-mails ,calls, and Chat on social media to provide the updates of their existing bookings for all the booked travel services.
• Prepare travel proposals and contracts for the client.
• Handle holidays packages operation for groups
• Handles Customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
• Contact different suppliers (Hotels, sightseeing, airlines, local tour operator…etc) to confirm and follow up on outgoing travel services.
• Assist in training New employees.

Job Requirements

• Minimum of 5 years work experience in sales or tourism industry.
• Minimum of 3-year experience in tourism in the outbound department.
• Preferred with an experience in Expedia.
• Maximum Age is 35 years old
• Very Good English Language Level (writing & Speaking).
• Knowledge of leisure destinations outside Egypt.
• Flexible to travel abroad to handle Group trips.
• Very Good expertise in Microsoft Outlook and Office programs.
• Excellent Communication skills.
• Excellent time management skills.
• Presentable appearance
• Ability to work under pressure.
• Excellent time management skills and excellent customer focus attitude.