AFCA

Dreaming of making a more meaningful impact on the world in 2026 If so AFCA are seeking to appoint Sessional Ombudsmen in Banking and Finance to join our dynamic decision-making team on a per engagement basis. This unique role offers the flexibility to balance your career achievements

Dreaming of making a more meaningful impact on the world in 2026 If so AFCA are seeking to appoint Sessional Ombudsmen in Banking and Finance to join our dynamic decision-making team on a per engagement basis. This unique role offers the flexibility to balance your career achievements

Make a meaningful impact while growing your finance career.The Australian Financial Complaints Authority (AFCA) is seeking a proactive and detaildriven Finance Analyst to support our Finance Business Partnering (FBP) team. This role is ideal for someone who enjoys analytical work thri

Make a meaningful impact while growing your finance career.The Australian Financial Complaints Authority (AFCA) is seeking a proactive and detaildriven Finance Analyst to support our Finance Business Partnering (FBP) team. This role is ideal for someone who enjoys analytical work thri

The role of a Rules Officer is to work with complainants and financial firms to obtain the necessary information to decide whether a complaint falls within AFCAs jurisdiction. The role requires the analysis of complaints identification of key issues and the requesting of documentation

The role of a Rules Officer is to work with complainants and financial firms to obtain the necessary information to decide whether a complaint falls within AFCAs jurisdiction. The role requires the analysis of complaints identification of key issues and the requesting of documentation

The role of a Rules Officer is to work with complainants and financial firms to obtain the necessary information to decide whether a complaint falls within AFCAs jurisdiction. The role requires the analysis of complaints identification of key issues and the requesting of documentation

The role of a Rules Officer is to work with complainants and financial firms to obtain the necessary information to decide whether a complaint falls within AFCAs jurisdiction. The role requires the analysis of complaints identification of key issues and the requesting of documentation

The main purpose of this role is to work with complainants and financial firms to ensure they understand the complaint resolution process.The Rules Teams main objective is to quickly and correctly decide whether a complaint can be considered by AFCA. To do this you will analyse compla

The main purpose of this role is to work with complainants and financial firms to ensure they understand the complaint resolution process.The Rules Teams main objective is to quickly and correctly decide whether a complaint can be considered by AFCA. To do this you will analyse compla

The main purpose of this role is to work with complainants and financial firms to ensure they understand the complaint resolution process.The Rules Teams main objective is to quickly and correctly decide whether a complaint can be considered by AFCA. To do this you will analyse compla

The main purpose of this role is to work with complainants and financial firms to ensure they understand the complaint resolution process.The Rules Teams main objective is to quickly and correctly decide whether a complaint can be considered by AFCA. To do this you will analyse compla

Were looking for a Manager Capability & Quality to shape the future of AFCAs Customer Service and  Operational Excellence this role youll drive capability uplift champion quality assurance and create career pathways that empower our people to deliver exceptional service to AFCA custo

Were looking for a Manager Capability & Quality to shape the future of AFCAs Customer Service and  Operational Excellence this role youll drive capability uplift champion quality assurance and create career pathways that empower our people to deliver exceptional service to AFCA custo

Were looking for a Manager Capability & Quality to shape the future of AFCAs Customer Service and  Operational Excellence this role youll drive capability uplift champion quality assurance and create career pathways that empower our people to deliver exceptional service to AFCA custo

Were looking for a Manager Capability & Quality to shape the future of AFCAs Customer Service and  Operational Excellence this role youll drive capability uplift champion quality assurance and create career pathways that empower our people to deliver exceptional service to AFCA custo

At AFCA were on the side of fairness. Every day we help Australians resolve financial complaints and restore trust in the financial system. As a Team Leader Customer Service youll play a critical role in empowering your team to deliver exceptional support to consumers representatives

At AFCA were on the side of fairness. Every day we help Australians resolve financial complaints and restore trust in the financial system. As a Team Leader Customer Service youll play a critical role in empowering your team to deliver exceptional support to consumers representatives

The Business Operations Specialist partners with the Business Operations Manager to provide operational support across the Operational Delivery business unit. This role maintains and enhances our reporting frameworks while proactively identifying opportunities to improve clarity effic

The Business Operations Specialist partners with the Business Operations Manager to provide operational support across the Operational Delivery business unit. This role maintains and enhances our reporting frameworks while proactively identifying opportunities to improve clarity effic

The Case Support Administrator is responsible for providing direct operational support to case workers including the gathering and exchanging of material and the dispatch of preliminary assessments and decisions. Reporting to the Manger Case & Operational Support you will be joining o

The Case Support Administrator is responsible for providing direct operational support to case workers including the gathering and exchanging of material and the dispatch of preliminary assessments and decisions. Reporting to the Manger Case & Operational Support you will be joining o

The Business Operations Specialist partners with the Business Operations Manager to provide operational support across the Operational Delivery business unit. This role maintains and enhances our reporting frameworks while proactively identifying opportunities to improve clarity effic

The Business Operations Specialist partners with the Business Operations Manager to provide operational support across the Operational Delivery business unit. This role maintains and enhances our reporting frameworks while proactively identifying opportunities to improve clarity effic

The Case Support Administrator is responsible for providing direct operational support to case workers including the gathering and exchanging of material and the dispatch of preliminary assessments and decisions. Reporting to the Manger Case & Operational Support you will be joining o

The Case Support Administrator is responsible for providing direct operational support to case workers including the gathering and exchanging of material and the dispatch of preliminary assessments and decisions. Reporting to the Manger Case & Operational Support you will be joining o

Were seeking a Senior Dispute Resolution Specialist with a strong background in credit management or credit lending to join our Banking & Finance this role you will investigate and resolve complex complaints applying your technical expertise and sound judgment to deliver fair outcome

Were seeking a Senior Dispute Resolution Specialist with a strong background in credit management or credit lending to join our Banking & Finance this role you will investigate and resolve complex complaints applying your technical expertise and sound judgment to deliver fair outcome

Were seeking a Senior Dispute Resolution Specialist with a strong background in credit management or credit lending to join our Banking & Finance this role you will investigate and resolve complex complaints applying your technical expertise and sound judgment to deliver fair outcome

Were seeking a Senior Dispute Resolution Specialist with a strong background in credit management or credit lending to join our Banking & Finance this role you will investigate and resolve complex complaints applying your technical expertise and sound judgment to deliver fair outcome

Help us build technical excellence and capability across AFCAs case handling teams!Were seeking a Senior Culture and Capability Consultant to design deliver and embed capability uplift initiatives that ensure our people have the technical procedural and core skills to deliver exceptio

Help us build technical excellence and capability across AFCAs case handling teams!Were seeking a Senior Culture and Capability Consultant to design deliver and embed capability uplift initiatives that ensure our people have the technical procedural and core skills to deliver exceptio

Help us build technical excellence and capability across AFCAs case handling teams!Were seeking a Senior Culture and Capability Consultant to design deliver and embed capability uplift initiatives that ensure our people have the technical procedural and core skills to deliver exceptio

Help us build technical excellence and capability across AFCAs case handling teams!Were seeking a Senior Culture and Capability Consultant to design deliver and embed capability uplift initiatives that ensure our people have the technical procedural and core skills to deliver exceptio

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.We are seeking Senior Dispute Resolution Specialists to join our team bringing proven expertise in managing complex cases with precis

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.We are seeking Senior Dispute Resolution Specialists to join our team bringing proven expertise in managing complex cases with precis

We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.We are seeking Dispute Resolution Specialists to join our team bringing proven expertise in managing complex cases with precision and profes

We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.We are seeking Dispute Resolution Specialists to join our team bringing proven expertise in managing complex cases with precision and profes

We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.We are seeking Dispute Resolution Specialists to join our team bringing proven expertise in managing complex cases with precision and profes

We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.We are seeking Dispute Resolution Specialists to join our team bringing proven expertise in managing complex cases with precision and profes