WNS Global Services

Experience Managing a team of agentsExperience working on a GDS systemWell versed with travel terminologies Should be open to work in rotational shiftsExperience working in the Travel industryEnsuring 100% target are met month on monthManaging headcount requirements against budgetQual

Experience Managing a team of agentsExperience working on a GDS systemWell versed with travel terminologies Should be open to work in rotational shiftsExperience working in the Travel industryEnsuring 100% target are met month on monthManaging headcount requirements against budgetQual

To function as per the Service Level Agreement2) To achieve all the key Performance Indicators as set by the Team manager.3) To function as per ISO 9001: 2000 procedures.4) To be willing to work in all shifts (including nights).5) Adhere to reasonable operational requests from the man

To function as per the Service Level Agreement2) To achieve all the key Performance Indicators as set by the Team manager.3) To function as per ISO 9001: 2000 procedures.4) To be willing to work in all shifts (including nights).5) Adhere to reasonable operational requests from the man

Qualification: Graduate (Commerce) Experience: 5 yearsShift timings: 6 PM to 3 AMRTO : Work from office First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collections: a) Voice calling

Qualification: Graduate (Commerce) Experience: 5 yearsShift timings: 6 PM to 3 AMRTO : Work from office First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collections: a) Voice calling

Manage team performance Provide effective coaching and constructive feedback to subordinatesTake customer service and escalation when neededHolds team huddle/coaching session/goal-setting/one on one as needed/requiredHandles escalated requests and researches answers posted by associat

Manage team performance Provide effective coaching and constructive feedback to subordinatesTake customer service and escalation when neededHolds team huddle/coaching session/goal-setting/one on one as needed/requiredHandles escalated requests and researches answers posted by associat

Key Responsibilities Develop test and deploy applications using Oracle APEX. Design and maintain database objects (tables views triggers) and write efficient SQL and PL/SQL code. Integrate APEX applications with other enterprise systems using Rest APIs calls. Optimize application perf

Key Responsibilities Develop test and deploy applications using Oracle APEX. Design and maintain database objects (tables views triggers) and write efficient SQL and PL/SQL code. Integrate APEX applications with other enterprise systems using Rest APIs calls. Optimize application perf

Key Responsibilities :- Design develop test and maintain web applications (C#) and MVC architecture- Build responsive and user-friendly front-end applications using Angular- Develop and optimize database queries stored procedures and schemas using SQL Server- Collaborate with designe

Key Responsibilities :- Design develop test and maintain web applications (C#) and MVC architecture- Build responsive and user-friendly front-end applications using Angular- Develop and optimize database queries stored procedures and schemas using SQL Server- Collaborate with designe

Role OverviewWe are seeking a Senior UI/UX Designer to lead end-to-end design for complex product-led platforms. This role requires strong UX thinking systems design and ownership with the ability to translate business and operational needs into clear scalable user ideal candidate ha

Role OverviewWe are seeking a Senior UI/UX Designer to lead end-to-end design for complex product-led platforms. This role requires strong UX thinking systems design and ownership with the ability to translate business and operational needs into clear scalable user ideal candidate ha

Job Description: Technical Manager for Cloud-Based Data Science ProgramRole Overview:We are looking for an experienced Technical Manager to oversee a cloud-based data science program guiding a team of data engineers data scientists and cloud architects to deliver scalable efficient an

Job Description: Technical Manager for Cloud-Based Data Science ProgramRole Overview:We are looking for an experienced Technical Manager to oversee a cloud-based data science program guiding a team of data engineers data scientists and cloud architects to deliver scalable efficient an

About the RoleThe Director Data Engineering & Data Management will lead the strategy design and delivery of enterprise-scale data platforms and governance frameworks for the Insurance business. The role requires deep expertise in modern data architectures large-scale data operations

About the RoleThe Director Data Engineering & Data Management will lead the strategy design and delivery of enterprise-scale data platforms and governance frameworks for the Insurance business. The role requires deep expertise in modern data architectures large-scale data operations

Job Description: Talent Acquisition Associate (Contractual)We are looking for a dynamic and driven Talent Acquisition Associate to join our recruitment team in Pune. This role is ideal for a proactive individual who enjoys networking and is eager to learn the end-to-end recruitment pr

Job Description: Talent Acquisition Associate (Contractual)We are looking for a dynamic and driven Talent Acquisition Associate to join our recruitment team in Pune. This role is ideal for a proactive individual who enjoys networking and is eager to learn the end-to-end recruitment pr

Role:We are looking for a highly skilled and experienced Data Analyst to lead data-driven initiatives in our shipping and logistics operations. This role involves managing end-to-end reporting workflows uncovering operational insights and driving efficiency through advanced analytics

Role:We are looking for a highly skilled and experienced Data Analyst to lead data-driven initiatives in our shipping and logistics operations. This role involves managing end-to-end reporting workflows uncovering operational insights and driving efficiency through advanced analytics

Key ResponsibilitiesVoice Communication ExcellenceMonitor and evaluate agent communication on calls to ensure clarity empathy and professionalism.Provide coaching and feedback to agents for improving voice modulation accent tone and customer handling.Develop communication frameworks a

Key ResponsibilitiesVoice Communication ExcellenceMonitor and evaluate agent communication on calls to ensure clarity empathy and professionalism.Provide coaching and feedback to agents for improving voice modulation accent tone and customer handling.Develop communication frameworks a

Job DescriptionTechnical Skills: Hands on Experience on Python R SQL PowerBI/Qlik. Experience on Emblem & Radar will be an added advantage.Good understanding of General Insurance conceptsDevelop maintain & enhance non-life pricing models across various lines of business using GLMs/ ma

Job DescriptionTechnical Skills: Hands on Experience on Python R SQL PowerBI/Qlik. Experience on Emblem & Radar will be an added advantage.Good understanding of General Insurance conceptsDevelop maintain & enhance non-life pricing models across various lines of business using GLMs/ ma

Induce Agile & its practices into solutions and delivery models of transformation working with Sales Presales & Transformation teams Design new operating models and transformation programs governance per client relevance Contribute to Sell Socialize and Deliver Agile Transformation i

Induce Agile & its practices into solutions and delivery models of transformation working with Sales Presales & Transformation teams Design new operating models and transformation programs governance per client relevance Contribute to Sell Socialize and Deliver Agile Transformation i

Should be comfortable to work in Night Shift 10:00 PM IST to 07: 00 AM IST- WFO OnlyGraduate//Post Graduate ( commerce)4 Plus years of Experience.Previous accounting analysis and reporting experience SAP knowledge/experienceExcel (Moderate to Advanced skill level)Powerpoint (Moderate

Should be comfortable to work in Night Shift 10:00 PM IST to 07: 00 AM IST- WFO OnlyGraduate//Post Graduate ( commerce)4 Plus years of Experience.Previous accounting analysis and reporting experience SAP knowledge/experienceExcel (Moderate to Advanced skill level)Powerpoint (Moderate

Key Responsibilities Develop test and deploy applications using Oracle APEX. Design and maintain database objects (tables views triggers) and write efficient SQL and PL/SQL code. Integrate APEX applications with other enterprise systems using Rest APIs calls. Optimize application perf

Key Responsibilities Develop test and deploy applications using Oracle APEX. Design and maintain database objects (tables views triggers) and write efficient SQL and PL/SQL code. Integrate APEX applications with other enterprise systems using Rest APIs calls. Optimize application perf

Process & Operations:Oversee end-to-end OTC processes:Should be okay to work in Night Shifts10-15 years experience in OTC domain with 4-5 years of team handling experience Job Description:Order Management Billing/Invoicing Cash Application Collections Dispute Management and Reporting.

Process & Operations:Oversee end-to-end OTC processes:Should be okay to work in Night Shifts10-15 years experience in OTC domain with 4-5 years of team handling experience Job Description:Order Management Billing/Invoicing Cash Application Collections Dispute Management and Reporting.

Job Title: Vice President Growth - Managed ServicesLocation: RemoteEmployment Type: Full-time Industry: ProcurementExperience Level: Senior-Level About the RoleWe are seeking a VP of Growth Managed Services to join our team and be a member of t the WNS Procurement leadership team and

Job Title: Vice President Growth - Managed ServicesLocation: RemoteEmployment Type: Full-time Industry: ProcurementExperience Level: Senior-Level About the RoleWe are seeking a VP of Growth Managed Services to join our team and be a member of t the WNS Procurement leadership team and

Your responsibilitiesPreparation of new business documents/extension of agreements (e.g. policies renewals invoices lists of open items etc.).Preparation of data and reports in accordance with the instructions of supervisor or clients needs (e.g. daily reports weekly reports gathering

Your responsibilitiesPreparation of new business documents/extension of agreements (e.g. policies renewals invoices lists of open items etc.).Preparation of data and reports in accordance with the instructions of supervisor or clients needs (e.g. daily reports weekly reports gathering

Job Description: Resource should have strong knowledge of accounting within RTR he should be well versed with IC accounting accrual entries & AP AR BS reconciliation Fixed Assets.The resource in his role should have strong client management skills along with team management skills.Th

Job Description: Resource should have strong knowledge of accounting within RTR he should be well versed with IC accounting accrual entries & AP AR BS reconciliation Fixed Assets.The resource in his role should have strong client management skills along with team management skills.Th