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Technical Support

Job Location:

Hanoi - Vietnam

Salary: Not provided by the employer

Experience Required: 2-3years

Posted: 29 September 2026 (3 days ago)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

ACG3858JOB

Our client a leading global FMCG company is looking for a talented candidate for their firm.

JOB DESCRIPTION

Responsible for deploying healthcare information systems (HIS EMR PACS etc.) for international customers including installation system configuration system integration and data migration.
Develop detailed implementation plans and ensure project progress.
Perform system testing (Unit Test Integration Test UAT) before acceptance.
Lead or coordinate Go-live implementation and support customers during the initial operation phase.
Train end users and system administrators.
Compile technical documents user guides and training materials in English.
Act as the technical focal point supporting customers in handling issues arising during system usage.
Diagnose and handle incidents related to applications databases networks and operating systems.

Requirements

Bachelors degree or above in Computer Science Software Engineering Biomedical Engineering Information Management or related fields.
Proficient in Linux/Windows Server.
Proficient in Oracle MySQL or SQL Server.
Good knowledge of computer networks (TCP/IP DNS Firewall etc.).
Docker experience is preferred.
At least 2 years of experience in healthcare IT or software implementation operation and technical support.
Fluent English (4 skills) with the ability to work directly with international customers.
Cross-cultural communication skills customer service mindset and training capability.
Ability to work independently work under pressure and be willing to travel abroad for long-term assignments.
Experience in project implementation in the Middle East or Southeast Asia is preferred.