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Scrum Master

Job Location:

Hanoi - Vietnam

Salary: Not provided by the employer

Experience Required: 2-3years

Posted: 2 July 2026 (30+ days ago)

Application Deadline: 29 September 2026

Vacancies: 1 Vacancy

ACG3667JOB

Our client is a leading organization in the banking and financial services sector seeking an experienced professional to join their team.

Agile Facilitation & Ceremonies

Facilitate all Scrum ceremonies including sprint planning daily stand-ups sprint reviews and retrospectives for one or multiple Agile squads.
Provide coaching to team members on Agile principles Scrum and Kanban methodologies and effective self-organization practices.
Collaborate closely with Product Owners to maintain a well-structured prioritized and continuously refined product backlog.

Delivery Flow & Impediment Management

Proactively identify monitor and resolve delivery obstacles to safeguard sprint objectives and ensure smooth execution.
Manage cross-squad dependencies and coordinate effectively with the Clients teams and consulting partners.
Protect the squad from scope expansion unexpected requests and unplanned disruptions that may affect delivery commitments.

Team Health & Continuous Improvement

Promote a working culture founded on transparency mutual trust collaboration and continuous improvement.
Leverage sprint retrospectives and team health assessments to identify and implement practical measurable improvements.
Support the development of Agile capabilities and enhance the overall Agile maturity of both the squad and relevant stakeholders.

Reporting & Stakeholder Coordination

Monitor analyze and communicate key delivery metrics including velocity burndown cycle time and delivery predictability.
Provide clear accurate and timely progress updates to the TMO NTP leadership and the consulting partner.
Facilitate alignment across multiple squads and contribute to effective program-level governance and coordination.

Requirements

Experience & Education

Possess at least four years of experience in software or solution delivery including a minimum of two to three years working in a dedicated Scrum Master role.
Demonstrate proven experience in facilitating one or more Agile squads within a fast-paced delivery environment.
Practical experience in Banking Financial Services or consulting-led delivery environments is highly preferred.
Hold a bachelors degree or higher in Information Technology Computer Science Business Administration Engineering or a related discipline.

Technical Skills

Demonstrate strong knowledge of Scrum and Kanban methodologies with familiarity with scaled Agile frameworks such as SAFe or LeSS considered an advantage.
Possess practical experience using Agile project management and collaboration tools including Jira Confluence Azure DevOps or equivalent platforms.
Have a solid understanding of Agile delivery metrics forecasting techniques and performance reporting.
Hold a recognized Scrum certification such as PSM I PSM II CSM or an equivalent qualification.

Soft Skills

Demonstrate a servant-leadership mindset supported by strong facilitation mentoring and coaching capabilities.
Possess excellent communication stakeholder management and conflict-resolution skills.
Be proactive highly organized and capable of managing responsibilities independently in a dynamic and fast-paced environment.
Have a good command of English to communicate and collaborate effectively with the consulting partner.

Nice to Have

Advanced Agile or Scrum certifications such as PSM II SAFe Scrum Master or SAFe Program Consultant would be advantageous.
Experience supporting squads focused on data analytics digital transformation or digital banking is preferred.
Previous exposure to large-scale transformation programs within the banking or financial services sector would be beneficial.
Experience working with consulting organizations or within onsite and body-leasing delivery models is considered an advantage.

Benefits

Receive a competitive compensation package aligned with the experience and capabilities expected of a Mid-Senior Scrum Master.
Be entitled to a 13th-month salary together with a performance-based bonus.
Receive full statutory insurance coverage including social health and unemployment insurance in accordance with Vietnamese labor regulations.
Gain the opportunity to contribute to a flagship transformation program in collaboration with a leading global consulting partner and a top-tier Vietnamese bank.
Develop extensive hands-on experience facilitating multiple Agile squads within a high-profile consulting-grade delivery program.
Enhance professional capabilities through exposure to advanced Agile practices and internationally recognized consulting delivery standards.
Benefit from a transparent and structured career development pathway within NTP Solution.
Work in a collaborative supportive and high-performance professional environment.