Sales Operations & Events Manager

Company: TOTM Labs

Location: Vietnam (based in-market)

Position: Full-Time Contract

TOTM Technologies Limited is a Singapore-listed company with a long-standing track record in trusted digital identity infrastructure. Since our incorporation in 2015 we have built our reputation on secure biometric-based digital identity solutions that help institutions verify protect and connect with the people they serve.

Building on that foundation of trust and security our innovation unit TOTM Labs is extending the group into frontier technology an AI-enabled venture builder developing next-generation products unlocking the value of emerging technologies. As we expand our regional footprint including our growing presence in Vietnam we are looking for people who can help us scale with the same discipline and rigor that built the group in the first place.

We are looking for a highly organised and proactive Sales Operations & Events Manager to support our sales activities event partnerships and project execution as we build out our presence in Vietnam. This role requires strong coordination skills sharp attention to detail and confident communication in both Vietnamese and English. Youll sit at the intersection of sales events and internal operations keeping post-sales logistics sales materials and large-scale event partnerships running smoothly and tracking every deliverable and follow-up so nothing falls through the cracks.

Sales Operations

• Manage post-sales logistics documentation and client communications
• Coordinate the development and delivery of sales materials
• Maintain accurate sales and project records

Event Partnerships

• Communicate and coordinate with key event partners and internal stakeholders
• Support the creation and coordination of event content

Project & Administrative Support

• Provide administrative and project management support across multiple initiatives
• Track timelines deliverables and follow-up actions to ensure smooth execution

• Professional proficiency in both Vietnamese and English
• Experience in sales operations including post-sales coordination
• Experience supporting the operations or administration of events with more than 1000 attendees
• Strong organisational project management and communication skills
• High attention to detail and ability to manage multiple priorities
• Proactive reliable and comfortable working with a range of internal and external stakeholders
• Adapts to change with a can-do attitude