Sales Engineer Technical Sales

About The Role

To drive sales growth of analytical instruments used in advanced material characterization with a primary focus on thermal analysers (e.g. DSC TGA DMA) and rheometers. The role involves developing new business opportunities managing existing customer accounts and working closely with technical and application teams to provide complete solutions to customers in industries such as polymers plastic cement & construction chemicals coatings and research institutes.

What You Will Deliver

A. Sales & Business Development
Achieve or exceed sales targets for thermal analysis and rheology instruments in the assigned territory or segment.
Identify and develop new business opportunities through market research networking and proactive customer engagement.
Manage the entire sales cycle: lead generation qualification technical discussions quotation negotiation and closing.
Develop and maintain a healthy sales pipeline using CRM tools.
B. Customer Relationship Management
Build and maintain strong relationships with key customers (R&D centers universities QC labs manufacturing plants etc.).
Understand customer needs and propose appropriate instrument solutions.
Conduct regular visits presentations and follow-ups to ensure customer satisfaction and long-term loyalty.
C. Product Demonstration & Technical Support (Pre-Sales)
Collaborate with application specialists to conduct product presentations seminars demos and trials.
Understand the key applications of thermal analysis and rheology to effectively communicate benefits and differentiate products.
Provide accurate technical and commercial information to customers.
D. Market Intelligence & Strategy
Monitor market trends competitor activities and customer demands to identify growth opportunities.
Contribute input to marketing strategies campaigns and events.
Participate in trade shows conferences and technical seminars to promote instruments and solutions.
E. Internal Collaboration
Work closely with application specialists service engineers and marketing teams to ensure seamless customer experience.
Provide feedback from the field to product and marketing teams for continuous improvement.

What You Bring

A. Education:
Bachelors degree or higher in Materials Science Chemistry Chemical Engineering Physics Polymer Science or related scientific/technical disciplines.
A business or sales background is a plus.
B. Experience:
Minimum 23 years of sales experience in scientific instruments lab equipment or technical solutions.
Experience with thermal analysis (DSC TGA DMA) Rheology instruments and Mastersizer XRF XRD is strongly preferred.
Familiarity with key industries (e.g. polymer plastic cement coatings academia) is advantageous.
C. Technical Skills:
Good understanding of material characterization principles.
Ability to conduct basic product presentations and explain instrument features.
Familiarity with SFDC tools and MS Office.
D. Soft Skills:
Good communication negotiation and presentation skills.
Strong customer focus and solution-oriented mindset.
Self-motivated organized and capable of working independently or in a team.
Willingness to travel frequently within the assigned territory.
4. Preferred Attributes
Experience working with major brands such as TA Instruments Netzsch Mettler Toledo Anton Paar PerkinElmer Malvern etc.
Previous involvement in instrument seminars roadshows or technical workshops.

Why Join DKSH

.Enrich peoples lives: help provide reliable access to high-quality products and services create sustainable value for stakeholders generate jobs and give back to society.

.Be part of something big: join over 33000 employees working in 36 markets

.Build solid foundations: stable 150-year-old company founded by Swiss entrepreneurs in Asia

.Be entrepreneurial: innovate identify business opportunities drive growth

.Learn and develop: on-the-job learning and in-house academy

.Develop your career: internal mobility and job rotation opportunities

.Work hybrid: remote working and agile team options.

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