Sales Admin
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Job Summary
- Prepare and draft quotations sales contracts and related documentation based on internal and customer requirements.
- Monitor and follow up on quotation progress ensuring timely responses and maintaining effective communication with customers after proposals are sent.
- Perform warm calls to an existing customer database to maintain engagement and explore potential business needs.
- Provide administrative and operational support to the sales team to ensure smooth day-to-day business activities.
- Maintain and update accurate records of customer data quotations and transaction status.
- Assist in handling customer inquiries and coordinating with internal departments for timely responses and follow-ups.
- Bachelors degree in Business Administration Economics Foreign Trade or related disciplines.
- Minimum 2 years of experience in sales support sales coordination or administrative roles.
- Strong proficiency in Microsoft Excel and other MS Office applications.
- Good verbal and written communication skills particularly in phone and email communication.
- High attention to detail accuracy and strong organizational abilities.
- Proactive responsible and capable of working efficiently in a dynamic and fast-paced environment.
- Able to work independently while maintaining effective teamwork and coordination.
Required Skills:
Bachelors degree in Mechanical Engineering Industrial Management or a related technical field. Minimum of 5 years of experience in production management preferably within ceramics furniture or export-oriented manufacturing. Proven track record in managing large-scale factory operations and leading multi-shift production teams. Hands-on experience in process optimization cost reduction and productivity improvement. Strong understanding of ceramic manufacturing processes including material preparation forming firing glazing and finishing. Solid knowledge of production planning inventory management and quality systems Familiarity with machinery operations basic maintenance and energy efficiency practices. Strong leadership team management and interpersonal skills with the ability to motivate and develop teams. Excellent analytical and problem-solving capabilities with a data-driven mindset. Effective communication and cross-functional coordination skills. Proficiency in production systems and tools Good command of English for both technical and managerial communication. High level of integrity responsibility and teamwork. Ability to work under pressure and adapt to changing production demands. Physically fit and willing to work full-time on-site in a factory environment.
