Head of Account Management
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Job Summary
ACG3579JOB
Our client is a fast-growing finance service company who is looking for a qualified candidate to join their firm.
- Manage customer relationships and proactively engage with clients.
- Develop value and drive revenue growth from existing customers.
- Plan execute and ensure solution value delivery for new customers.
- Coordinate with internal teams to resolve arising issues and manage customer expectations.
- Report on and manage the customer portfolio.
- Lead coach and develop the team.
- Bachelors degree in Business Economics Marketing or a related field.
- Minimum 5 years of experience as Head of Account Management BDE or B2B Customer Success.
- Strong communication skills with the ability to communicate in English.
- Excellent relationship-building negotiation and problem-solving skills.
- Growth mindset with a strong results-oriented approach.
- Proficiency in Chinese Korean or Japanese is an advantage.
- Startup Culture Real Empowerment: Join a young open and fast-growing environment where your voice is heard and your ideas can create real impact.
- Engaging Internal Activities: Team building events happy hours annual trips and company gatherings help strengthen connections and maintain positive energy.
- Comprehensive Healthcare Benefits: Annual health check-ups and premium VBI health insurance coverage.
- Flexible Working Environment: We focus on performance and outcomes rather than micromanagement.
- Experience the Companys Own Product: Employees have access to the companys flexible salary advance feature allowing them to access up to 80% of earned income before payday.
- Continuous Learning & Development: Product training sales capability programs and personal development initiatives are designed to accelerate your career growth.
Due to the immense number of applications only shortlisted candidates will be contacted.
Required Skills:
Bachelors degree in Finance Securities Information Technology or a related field. At least 5 years of experience in business analysis product management or related roles within financial services banking or capital markets. Good understanding of financial products such as equities bonds derivatives or other investment instruments. Familiarity with regulatory frameworks and compliance considerations related to financial trading or investment products. Experience working in Agile or Scrum environments with hands-on experience in backlog management user story creation and defining acceptance criteria. Strong analytical and problem-solving abilities with the capability to translate complex business needs into actionable product requirements. Excellent communication and stakeholder management skills with the ability to work effectively with both business teams and technical teams. Ability to collaborate with multiple departments such as platform development infrastructure compliance marketing and customer support. Strong organizational and prioritization skills balancing business objectives with technical feasibility. Proficiency in English communication is considered an advantage.
